Housekeeping Operations Manager
19 hours ago
We are seeking a highly motivated and experienced Housekeeping Operations Manager to join our team at Accor. The successful candidate will be responsible for ensuring the highest standards of cleanliness, maintenance, and safety in the housekeeping department and throughout the hotel.
Key Responsibilities- Leadership and Management: Direct and control the housekeeping operations and staff of the housekeeping department, providing effective support to the team to enable them to provide a range of effective and efficient services.
- Quality and Standards: Establish standards and procedures for the work of housekeeping team and plan work schedules to ensure adequate service, maintain seamless co-ordination & co-operation with all departments of the hotel to ensure maximum cooperation, productivity, morale and guest service.
- Guest Satisfaction: Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction, inspect guest and public areas on a regular basis to ensure that the furnishings, facilities and equipment's are clean and in a good condition.
- Staff Development: Motivate and develop staff to ensure smooth functioning of the department and promote teamwork, ensure that the team has been trained for all safety provisions.
- Maintenance and Repair: Inspect all renovation projects and ensure rooms are defect free prior to release, coordinate all repairs & refurbishments, conduct follow-up to ensure that high standards of quality are maintained and that all procedures are adhered to.
This is a full-time position with a competitive salary range of $60,000 - $80,000 per annum, depending on experience. The successful candidate will have excellent leadership and communication skills, with a strong focus on delivering exceptional results and driving business growth.
What We Offer- A dynamic and supportive work environment
- Opportunities for career growth and development
- A competitive salary and benefits package
- The chance to work with a global leader in the hospitality industry
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