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Business Development Internship
1 month ago
About Hemped Souls International LLP:
We are pioneers in India's booming hemp industry, dedicated to harnessing the power of nature for wellness. Our mission is to promote sustainable and ethical use of hemp through high-quality CBD oil products.
**Position:** Business Development Intern
**Location:** Gurgaon, Haryana
**Industry:** Ayurvedic Pharmaceutical
**Stipend:** ₹ 17,000 - ₹20,000 per month
The ideal candidate will possess excellent communication skills in English and Hindi, strong interpersonal skills, and basic proficiency in MS Office (Excel, Word). Familiarity with CRM tools is a plus.
Key Responsibilities:
* Respond to customer inquiries via phone, email, or chat, addressing their concerns promptly and professionally.
* Gain in-depth knowledge of our hemp-based products to provide accurate information and guidance to customers.
* Assist with processing orders, tracking shipments, and resolving order-related issues.
* Gather and document customer feedback to improve our products and services.
* Maintain and update customer records in the CRM system.
* Collaborate with the sales and marketing teams to address customer needs and support business objectives.
* Identify and resolve customer complaints effectively, ensuring a positive experience.
Requirements:
* Pursuing or recently completed a degree in Business Administration, Communication, or related fields.
**What We Offer:**
* Hands-on experience in a growing ayurvedic pharmaceutical firm.
* Mentorship and training in customer relationship management.
* Opportunity to work in a collaborative and innovative environment.
* Potential for full-time employment based on performance.
