Strategic Voice Solutions Specialist

7 days ago


Hyderabad, Telangana, India beBeeStrategic Full time ₹ 1,50,00,000 - ₹ 2,00,00,000
Job Title: Strategic Voice Solutions Specialist

We are at the forefront of innovation, harnessing AI to create a better future. Our industry-first accelerator is a testament to our ability to scale advanced technology solutions and drive global enterprises forward.


Key Responsibilities:
  • Optimize and manage Cisco Webex platforms and Control Hub to ensure seamless communication.
  • Integrate Webex with enterprise systems, enhancing collaboration and productivity.
  • Configure and troubleshoot PSTN gateways on Control Hub to maintain optimal call quality.
  • Administer and provision user accounts, including license assignment and profile configuration.
  • Set up Single Sign-On for secure user authentication and efficient access management.
  • Manage locations within an organization, configure location-specific settings, and maintain PSTN gateways.
  • Troubleshoot call quality issues using Control Hub Analytics and Reporting tools.
  • Integrate hybrid services with on-premises infrastructure for a cohesive communication experience.

Requirements:
  • Bachelor's Degree in Computer Science or related field.
  • Strong technical knowledge of cloud telephony and its applications.
  • Effective communication skills, with proficiency in spoken and written English.

About Us:
  • Our company delivers lasting value to leading enterprises globally through advanced technology services and solutions.
  • Our expertise lies in operational excellence, cutting-edge solutions, and deep business knowledge that empowers companies across industries to get ahead and stay ahead.
  • We empower our teams to implement data, technology, and AI to create tomorrow's solutions today.


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