
Strategic Voice Solutions Specialist
7 days ago
We are at the forefront of innovation, harnessing AI to create a better future. Our industry-first accelerator is a testament to our ability to scale advanced technology solutions and drive global enterprises forward.
Key Responsibilities:
- Optimize and manage Cisco Webex platforms and Control Hub to ensure seamless communication.
- Integrate Webex with enterprise systems, enhancing collaboration and productivity.
- Configure and troubleshoot PSTN gateways on Control Hub to maintain optimal call quality.
- Administer and provision user accounts, including license assignment and profile configuration.
- Set up Single Sign-On for secure user authentication and efficient access management.
- Manage locations within an organization, configure location-specific settings, and maintain PSTN gateways.
- Troubleshoot call quality issues using Control Hub Analytics and Reporting tools.
- Integrate hybrid services with on-premises infrastructure for a cohesive communication experience.
Requirements:
- Bachelor's Degree in Computer Science or related field.
- Strong technical knowledge of cloud telephony and its applications.
- Effective communication skills, with proficiency in spoken and written English.
About Us:
- Our company delivers lasting value to leading enterprises globally through advanced technology services and solutions.
- Our expertise lies in operational excellence, cutting-edge solutions, and deep business knowledge that empowers companies across industries to get ahead and stay ahead.
- We empower our teams to implement data, technology, and AI to create tomorrow's solutions today.
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