
International Voice Service Quality Assurance Specialist
4 days ago
Job Overview
We are seeking a highly skilled Quality Assurance Specialist to drive process improvements in international voice services.
Key Responsibilities:
- Implement Six Sigma methodologies to enhance quality and efficiency
- Manage TNA (Test Network Attachment) and TNI (Test Network Interface), BQ (Business Quality) processes
- Work effectively in a 24/7 environment, ensuring seamless operations
Requirements:
- Proven experience as a Quality Analyst in the international voice sector
- Excellent understanding of Six Sigma methodologies
- Familiarity with TNA, TNI, and BQ management
Deliverables:
- Improved process efficiency through data-driven decision making
- Enhanced quality of service through effective TNA, TNI, and BQ management
Benefits:
- Opportunity to work with a dynamic team driving innovation in quality assurance
- Professional growth and development in a challenging environment
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