Service Delivery Specialist

1 month ago


Chennai, Tamil Nadu, India CHANLONG MANUFACTURING TRADING PVT Full time
Job Title: Service Engineer

Chanlong Manufacturing Trading Pvt is seeking a skilled Service Engineer to join our team.

Key Responsibilities:
  • Utilize various strategies and tools to provide effective solutions to customers' concerns.
  • Communicate with clients, engineers, and other technicians to ensure that services are delivered effectively.
  • Promptly follow up on service requests and provide customer feedback.
  • Monitor equipment and machinery performance and develop preventative maintenance measures.
  • Conduct quality assurance and safety checks on all equipment.
  • Deliver demonstrations to ensure that customers are educated on safe and effective equipment use.
  • Provide recommendations about new features and product improvements.
  • Monitor inventory and reorder materials when needed.
  • Conduct research and attend workshops to remain abreast of industry developments.
  • Write reports and present findings to Managers and Supervisors on a regular basis.

Requirements:

  • Qualification: Eng or IT and Diploma
  • Age: below 28
  • Exp: 2-3 yrs
  • Hindi must


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