Customer Engagement Manager

4 days ago


Delhi, Delhi, India beBeeCustomer Full time ₹ 8,00,000 - ₹ 12,00,000

Are you passionate about delivering exceptional customer experiences?

We're seeking a seasoned professional to join our team as a Customer Engagement Manager.

About the Role:

This is a unique opportunity to work with enterprise customers, understanding their needs and designing tailored solutions that drive successful implementations.

You will be responsible for engaging with customers during pre-sales and pilot phases, translating their use cases into clear implementation plans, and collaborating cross-functionally to deliver end-to-end solutions.

Key Responsibilities:

  • Engage with enterprise customers to understand business needs and design solutions
  • Translate customer use cases into implementation plans and call flows
  • Drive delivery of solutions, ensuring projects are executed on time and within scope
  • Collaborate with product, engineering, and operations teams to manage integrations and take accounts live
  • Nurture strong customer relationships and act as trusted advisor
  • Lead project planning and governance, ensuring smooth communication and issue resolution

Requirements:

  • 4-7 years of experience in solutioning, implementation, or customer-facing roles

About Us:

We're a leading provider of innovative solutions, dedicated to transforming how enterprises engage with their customers.

We're looking for talented professionals who share our passion for delivering exceptional customer experiences.

If you're a results-driven individual with a passion for customer success, we encourage you to apply.



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