Customer Engagement Representative
1 week ago
Job Title: Customer Engagement Representative
About the Role:We are seeking a dedicated and customer-focused professional to join our team as a Customer Engagement Representative. The role involves handling patient inquiries, appointment bookings, follow-ups, and promoting skin treatments and services offered by our department.
The ideal candidate should have excellent communication skills, a polite and convincing personality, and the ability to provide professional assistance to patients.
Responsibilities:- Handle inbound & outbound calls for appointments and follow-ups.
- Explain skin treatments, packages, and services to patients.
- Maintain patient records and ensure proper coordination with doctors.
- Achieve daily/weekly calling and conversion targets.
- Minimum graduate with good communication skills (English & Hindi).
- 1 Year + experience in tele calling / customer service (healthcare preferred).
- Pleasant personality, convincing skills & basic computer knowledge.
- Work in a fast-growing healthcare organization with impactful content projects.
- Collaborative and creative work environment.
- Competitive salary and opportunities for professional growth.
If you have a positive attitude and strong organizational skills, we would love to have you on our team.
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