Strategic Account Manager

2 days ago

Cochin, Kerala, India beBeeRelationship Full time ₹ 1,00,00,000 - ₹ 1,50,00,000
Job Description:

You will be responsible for building, retaining, and growing our IT services and staffing accounts as a seasoned relationship manager. As the single point of contact for clients, you will ensure timely delivery with sales and recruitment teams and drive revenue growth.

Key Responsibilities:
  • Own key accounts: farming and selective hunting to upsell, cross-sell, and acquire new logos
  • Translate client goals into delivery plans, ensuring Service Level Agreement (SLA) adherence and quality
  • Manage Statements of Work (SOWs)/Master Service Agreements (MSAs), negotiations, renewals, invoicing, and collections
  • Maintain a candidate network aligned to client demand, improving time-to-fill
  • Track account health, pipeline, and forecasts, flagging risks and driving resolutions
Required Skills and Qualifications:
  • 1-5 years of experience in Client Relationship/Account Management or Business Development in IT Services/Consulting or IT Staffing
  • Proven revenue growth outcomes and strong stakeholder management
  • Contract management, negotiation, billing/invoicing exposure
  • Working knowledge of Software Development Life Cycle (SDLC)/Agile and IT hiring cycles
Benefits:

This role offers an opportunity to grow professionally and personally. You will work closely with our sales and recruitment teams to deliver exceptional results and build long-term relationships with our clients.

Nice to Have:
  • Managed Service Provider/Vendor Management System (MSP/VMS) experience, rate cards, compliance/SLA governance
  • Prior recruitment operations experience (ATS, submittal quality)

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