Technical IT Support Specialist

7 days ago

Vadodara, Gujarat, India beBeeSoftware Full time US$ 90,000 - US$ 1,25,000
Job Description

We are seeking a highly skilled and proactive IT Engineer to join our fast-growing team. As an integral part of our distributed organization, you will play a crucial role in ensuring the smooth operation of our IT systems.

The ideal candidate will have strong troubleshooting skills, excellent communication abilities, and the capacity to work independently while collaborating with colleagues across different time zones.

As a seasoned IT professional, you will be responsible for managing our IT infrastructure, providing remote support for employees' hardware and software needs, and maintaining secure access to our company systems.

Key Responsibilities:

  • IT Support & Troubleshooting: Provide timely and effective support for employees' hardware, software, and connectivity issues.
  • Systems Administration: Manage user accounts and permissions across various tools, including Google Workspace, Slack, GitHub, Jira, Zoom, and cloud infrastructure (AWS, GCP, Azure).
  • Network & Security Management: Implement robust security measures to protect sensitive data and ensure compliance with company policies.
Required Skills and Qualifications

To excel in this role, you should possess:

  • A Bachelor's degree in Information Technology, Computer Science, or a related field.
  • At least 3 years of experience in IT support, systems administration, or a similar field.
  • Strong knowledge of Windows, macOS, and Linux environments.
  • Experience with Google Workspace / Office 365 administration.
  • Familiarity with VPNs, firewalls, endpoint protection, and security best practices.
  • Hands-on experience with cloud platforms (AWS, GCP, or Azure) is a plus.
  • Excellent troubleshooting, communication, and documentation skills.
Benefits

As a valued member of our team, you will enjoy:

  • Opportunities for growth and professional development.
  • A dynamic and collaborative work environment.
  • Flexible working arrangements to accommodate your needs.

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