Strategic Staffing Operations Manager

4 days ago


Bengaluru, Karnataka, India myGwork Full time

A career-defining opportunity awaits at Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.

About the Role

We are seeking a Strategic Staffing Operations Manager to join our Utility Computing (UC) team in AWS. As a key member of this organization, you will play a critical role in supporting the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS.

The mission of the Bedrock AI Data Team is to engineer datasets that are crucial to the success of AWS's Bedrock services. These products make Generative AI enterprise-ready and safe for users, impacting millions of people every day.

You will work closely with language engineers, linguists, data scientists, data engineers, data associates, and program managers to deliver results with the highest quality and integrity.

Key Responsibilities
  • Develops schedules that effectively deliver staffing levels that consistently meet service levels commitments across all sites/languages/markets.
  • Manages non-productive time request process and planning, ensuring activities are planned without impacting SLAs.
  • Performs ongoing analysis of current staffing and efficiencies comparing them to current staffing requirements to ensure proper staffing in all skills.
  • Leads weekly staffing review meetings detailing previous and current week's performance and forecasted performance of remainder of current week and next week, while also identifying risks.
  • Attends meetings in regular intervals with the program team for learnings, updates, call-outs & implementation.
Why AWS?

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating – that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

About the Team

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Benefits

We offer a competitive salary range of $120,000 - $180,000 per year, depending on experience.



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