Customer Support Representative
4 weeks ago
About the Role:
We are seeking a highly skilled Customer Support Representative to join our team at 2coms. As a Customer Support Representative, you will be responsible for providing exceptional customer service to our clients across the globe.
Key Responsibilities:
- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Provide product information and demonstrations to customers.
- Work collaboratively with internal teams to resolve customer issues.
- Meet or exceed customer satisfaction targets.
Requirements:
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and meet deadlines.
- Strong problem-solving and analytical skills.
- Ability to work collaboratively as part of a team.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
- Recognition and rewards for outstanding performance.
Eligibility:
- Graduate/Undergraduate with a minimum of 6 months of experience in customer support or a related field.
- Excellent English communication skills.
- Ability to work rotational shifts and night shifts.
Notice Period: Immediate joiners or maximum 10 days' notice.
Exp Salary: CTC 40,000 up to monthly + other benefits.
Shift: Rotational shift & Night shift.
Qualification: Graduate/Undergraduate with a minimum of 6 months of experience in customer support or a related field.
Experience: 06 months to 5 years of experience in customer support, BPO, international voice process, voice process, inbound, KPO, outbound process, US/UK/Aus process.
Benefits:
- Laptop and other assets will be provided by the company.
- P.F + E.S.I + others facility.
- Company will give both-way cab facility.
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