Customer Support Representative

4 weeks ago


Navi Mumbai, Maharashtra, India Rapid Works Full time

At Rapid Works, we're looking for a skilled Customer Support Representative to join our team in an International Voice Process role.

This role requires working a standard night shift schedule, and you'll be based in our office.

You'll be working six days a week, and as a Customer Support Representative, you'll be responsible for resolving routine problems through precedent and referring to general guidelines.

Key interactions will be with your Candidate team and direct supervisor, and you'll receive detailed instructions on daily work tasks and new assignments.

As a successful candidate, you'll be well-versed in basic statistics and terms used in our day-to-day business and will use this knowledge when discussing with stakeholders.

You'll be required to manage your workload and help the team when needed, working as an individual contributor within a team with a focused scope of work.



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