Join Our Team as a Customer Success Champion

6 days ago

Bengaluru, Karnataka, India beBeeCustomerExperience Full time ₹ 3,00,000 - ₹ 4,00,000

Our organization is seeking a Customer Experience Specialist to serve as the primary point of contact for learners after they join our programs.

The ideal candidate will have strong communication skills, be highly organized, and possess a customer-first attitude. They will guide new learners through the onboarding process, ensuring timely access to platforms, tools, and materials.

Responsibilities:

  • Provide exceptional support to learners throughout their journey.
  • Conduct walkthroughs of the course platform and share onboarding resources/documentation.
  • Monitor learner activity, identify drop-offs, and proactively follow up to drive engagement and course completion.
  • Address queries related to access, schedules, course navigation, and basic tech issues.
  • Coordinate with internal teams to resolve learner concerns.
  • Maintain updated learner data and touchpoints in CRM tools.
  • Collect learner feedback and contribute to improving onboarding and post-enrolment workflows.
  • Support renewal and referral efforts by building rapport and offering a smooth learner journey.

Qualifications and Skills:

  • Pursuing or recently completed a Bachelor's degree in Business, Communication, Education, or a related field.
  • Strong verbal and written communication skills with a customer-first attitude.
  • Highly organized with the ability to multi-task and manage timelines effectively.
  • Proactive, empathetic, and resourceful in problem-solving learner issues.
  • Comfortable using basic productivity tools (Excel, email, video conferencing).
  • Exposure to CRM platforms like Zoho, Lead squared, or Salesforce is a plus.
  • Passionate about education, technology, and delivering value to learners.

  • Joining Our Team

    4 days ago

    Bengaluru, Karnataka, India beBeeDataAnalyst Full time ₹ 1,04,000 - ₹ 1,30,878

    **Job Title:** Data Analyst**About the Role:We are seeking a skilled Data Analyst to join our team. The ideal candidate will have a strong background in data analysis and interpretation, with experience working with large datasets.**Responsibilities:Design and implement data models to drive business decisions.Analyze complex data sets to identify trends and...

  • Elevate Customer Experience as a Product Success Champion

    4 days ago

    Bengaluru, Karnataka, India beBeeSolutions Full time ₹ 9,00,000 - ₹ 12,00,000

    Customer Experience ChampionDeliver exceptional value to customers as a Product Success Intern. This pivotal role involves shaping customer experiences and ensuring SaaS products meet their needs.Key ResponsibilitiesCritical Issue Resolution: Effectively manage customer queries through support chat and email, capitalizing on each interaction to provide...

  • Join Our Team as a Customer Support Expert

    2 weeks ago

    Bengaluru, Karnataka, India beBeeCustomerSupport Full time ₹ 3,00,000 - ₹ 6,00,000

    Customer Support Role - Voice ProcessWe are seeking experienced customer service professionals to join our team. As a customer support representative, you will be responsible for handling client inquiries and resolving issues in a timely and professional manner.Key Responsibilities:Excellent communication skills to attend/resolve client issues on...

  • Join Our Team

    2 days ago

    Bengaluru, Karnataka, India beBeeCustomer Full time ₹ 15,00,000 - ₹ 20,00,000

    Job Overview:We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. In this role, you will play a vital part in handling inbound voice calls from international customers, providing timely and effective resolutions to their inquiries, and ensuring an exceptional customer experience.About the...

  • Join Our Team as an Integration Tester

    1 week ago

    Bengaluru, Karnataka, India beBeeIntegration Full time ₹ 9,00,000 - ₹ 12,00,000

    Integration TesterWe are looking for a skilled Integration Tester to join our team.About the Role:The successful candidate will be responsible for planning, managing and executing integration testing for our FinMechanics Converge (FMC) platform and related upstream/downstream systems.Review business and system requirements to create comprehensive test cases...

  • Customer Service Champion

    1 week ago

    Bengaluru, Karnataka, India beBeeOpportunity Full time US$ 50,000 - US$ 73,000

    Customer Service ChampionUnlock your potential working with diverse teams to create a safer, sustainable and more connected world.About This Role:Diverse work environmentGrowth opportunitiesYour Key Responsibilities:Provide exceptional customer serviceWork collaboratively in a teamAdapt to changing situationsWhat We Offer:A dynamic and inclusive...

  • Customer Experience Champion

    1 week ago

    Bengaluru, Karnataka, India beBeeTraining Full time ₹ 18,00,000 - ₹ 24,00,000

    Customer Experience ChampionThis role offers the opportunity to shape customer experience through effective training programs and build people capability on the shopfloor.We are seeking a passionate and proactive Retail Training Associate to join our fast-moving team.About the Role:Design and deliver engaging training programs covering product knowledge,...

  • Customer Experience Champion

    1 week ago

    Bengaluru, Karnataka, India beBeeCustomerExperience Full time ₹ 60,00,000 - ₹ 1,20,00,000

    Job Title: Customer Experience ChampionAbout Us:We're a leading online platform for home interior goods, with a rapidly expanding offline presence.Our mission is to bring great design options for Indian Homes.We've catered to over 10k homes and aim to bring change to 1 million homes by 2030.We operate multiple experience centers in Bangalore.In this role,...

  • Drive Customer Success

    1 week ago

    Bengaluru, Karnataka, India beBeeCustomerGrowth Full time ₹ 1,04,000 - ₹ 1,30,878

    Customer Growth SpecialistWe're looking for a skilled Customer Growth Specialist to drive customer success and advocate for our platform.Key ResponsibilitiesOnboard new customers with integration support and ensure a seamless experience.Act as the primary point of contact for accounts, driving growth from onboarding to strategic adoption.Advise clients on...

  • Customer Success Associate

    5 days ago

    Bengaluru, Karnataka, India ANSR Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    About the RoleWe're looking for a proactive Associate Customer Success Manager to champion customer satisfaction, retention, and growth for our SaaS product suite. This role is pivotal in customer onboarding, relationship management, and product advocacy.Key Responsibilities• Manage the setup and delivery for ANSR's mid-market customers, ensuring a...