
Cloud Contact Center Solutions Engineer
2 weeks ago
Telecom Systems Engineer
Job Description:
This role is responsible for the design, engineering, and operations of global contact center technology that are built on heterogeneous platforms consisting of cloud contact centers.
The ideal candidate will have experience in NICE inContact or CXone solutions, including voice, chat, email, and SMS channels. They will collaborate with architecture teams to design and implement call flows, IVR systems, and backend integrations using APIs.
Strong operational experience, understanding of systems maintenance, licensing, configurations, and disaster recovery, SLA management, vendor management, etc., are required.
The successful candidate will also be a good team player, able to work effectively on multiple projects at a time, and keep documentation up to date for all telecommunications systems.
Required Skills and Qualifications:
Education: Bachelor degree in Engineering
Experience: 3-8 years overall experience
Skills:
- Cloud contact center solutions (NICE inContact/CXone)
- APIs (call flows, IVR systems, backend integrations)
- Systems maintenance, licensing, configurations, disaster recovery, SLA management, vendor management
- Team leadership and collaboration
- Documentation and knowledge management
Benefits:
As a Telecom Systems Engineer, you will have the opportunity to work on complex technical projects, develop your skills, and contribute to the success of our organization.
We offer a dynamic and challenging work environment, competitive compensation, and opportunities for professional growth and development.
Others:
Regardssincerely
-
Advanced Cloud Computing Specialist
2 weeks ago
Kanpur, Uttar Pradesh, India beBeeCloudEngineer Full time ₹ 80,00,000 - ₹ 1,20,00,000Job Title: Genesys Cloud Contact Center EngineerOverview:Design, implement and maintain the Genesys Cloud Contact Center platform.Responsibilities:Design engineering functions: Work with suppliers to establish standards and blueprints. Ensure new functionality aligns with standards.Operations and maintenance: Manage operational run, enhancements and platform...
-
Expert Cloud Solutions Engineer
2 weeks ago
Kanpur, Uttar Pradesh, India beBeeDataSpecialist Full time ₹ 1,80,00,000 - ₹ 2,50,00,000Cloud Data Engineering Specialist","We are seeking a highly skilled Cloud Data Engineering Specialist to join our team. This is an exciting opportunity for someone to leverage their technical expertise in cloud computing to drive business growth and innovation.","Designing and developing scalable, distributed, cloud-based enterprise data solutions on Amazon...
-
Cloud Security Engineer
3 weeks ago
Kanpur, Uttar Pradesh, India BayOne Solutions Full timeJob Title: Multi-cloud Security Engineer - GCPLocation: Bengaluru/PuneJob Type: Full-time with BayOne SolutionsRequired Skills:5+ years of experience in software and/or cloud platform engineering, particularly focused on GCP environment.Knowledge of the Shared Responsibility Model; keen understanding of the security risks inherent in hosting cloud-based...
-
Senior Cloud Solutions Engineer
1 week ago
Kanpur, Uttar Pradesh, India beBeeCloud Full time ₹ 1,50,00,000 - ₹ 2,00,00,000Job Opportunity:We are seeking a seasoned Cloud Solutions Architect with expertise in Java and Apache Spark to lead the development of scalable data processing systems in the cloud environment.Key Responsibilities:Design, develop, and deploy scalable data processing systems using Java and Apache Spark in the cloud environment.Architect and implement big data...
-
Cloud Solutions Executive
1 week ago
Kanpur, Uttar Pradesh, India beBeeCloud Full time ₹ 1,50,00,000 - ₹ 2,00,00,000Unlock Cloud Sales OpportunitiesWe're seeking a driven Business Development Manager – Public Cloud to accelerate cloud services sales in the enterprise space.This role is for a self-starter with strong cloud sales experience and the ability to manage the full sales cycle.Key Responsibilities:Generate leads & close sales for cloud solutionsEngage with...
-
Senior Cloud Solutions Engineer
1 week ago
Kanpur, Uttar Pradesh, India beBeeCloud Full time ₹ 1,50,00,000 - ₹ 2,50,00,000Job DescriptionAs a Senior Platform Engineer, you will play a key role in the configuration, implementation, and monitoring of platform components, including networking, virtual machines, API management services, application gateways, load balancers, Kubernetes clusters, and more. You will work with Terraform to write code that bridges the gap between...
-
Cloud Infrastructure Specialist
1 week ago
Kanpur, Uttar Pradesh, India beBeeCloud Full time ₹ 1,20,00,000 - ₹ 1,80,00,000As a Cloud Infrastructure Manager at innova-esi, you will play a key role in maintaining our company's cloud infrastructure.The ideal candidate will have 4+ years of experience in managing cloud infrastructure with expertise in CCP, microservices integration, Amazon Lex management, Amazon Kinesis management, and AWS Contact Lens management.You will be...
-
Expert SAP Cloud Architect Advisor Wanted
2 weeks ago
Kanpur, Uttar Pradesh, India beBeeCloudAdvisor Full time ₹ 1,50,00,000 - ₹ 2,50,00,000Job OverviewWe are seeking self-driven, highly motivated professionals to strengthen our Cloud Architecture & Advisory team. As a primary technical contact for our clients, you will act as a trusted advisor on SAP S/4HANA Cloud Private Edition and related cloud offerings, supporting sales and technical teams throughout the engagement.Key...
-
Senior Cloud Solutions Engineer
1 week ago
Kanpur, Uttar Pradesh, India beBeeCloud Full time ₹ 1,00,00,000 - ₹ 1,51,00,000Cloud Architect JobThis is a challenging role that requires someone to design and implement cloud solutions. The ideal candidate will have experience in cloud architecture, migration, security, and scalability.
-
Senior Telecom Operations Specialist
2 weeks ago
Kanpur, Uttar Pradesh, India beBeeTelecom Full time ₹ 20,11,200 - ₹ 30,13,200Telecom Support ManagerAbout the Role:The demand for skilled telecom professionals, particularly those with expertise in cloud-based contact center solutions, is on the rise. We are seeking experienced individuals who can enhance customer interactions, streamline operations, and leverage technology to drive business success.To succeed in this role,...