Floor Operations Manager

3 days ago

Bengaluru, Karnataka, India beBeeFloor Full time ₹ 5,00,000 - ₹ 10,00,000

About This Role

We are seeking an experienced and skilled individual to fill the position of Floor Supervisor.

The successful candidate will be responsible for overseeing daily floor activities, ensuring all games and attractions are operational, supervising staff during shifts, managing customer flow, and resolving service-related issues quickly.

Main Responsibilities:

  • Ensure daily operations run smoothly, with all equipment properly maintained and reported as needed.
  • Supervise a team of gaming attendants, cashiers, and support staff to deliver exceptional customer experiences.
  • Monitor customer flow, manage waiting times, and promptly resolve any service-related issues that may arise.
  • Educate customers about games, safety rules, and promotions to enhance their overall experience.

Requirements:

  • A minimum of 1–3 years of experience in hospitality, entertainment, retail, or gaming industry.
  • Proven leadership and team management skills, with excellent communication and problem-solving abilities.
  • A strong customer-oriented approach, with a proactive and positive attitude.

Candidate Benefits:

  • This role offers opportunities for growth and development, with training and support provided to help you succeed.
  • You will work in a dynamic environment, surrounded by a passionate team dedicated to delivering exceptional customer experiences.
  • Your contributions will play a key role in shaping our company's success, and we offer a competitive package to recognize your hard work and dedication.

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