Floor Operations Coordinator

2 days ago

Bengaluru, Karnataka, India beBeeLeadership Full time ₹ 6,00,000 - ₹ 9,00,000
Job Title: Floor Supervisor

The Floor Supervisor is a pivotal role in ensuring seamless day-to-day operations on the gaming floor.

  • Responsibilities:
    • Manage daily floor activities to ensure all games and attractions are operational.
    • Supervise staff during shifts, focusing on customer satisfaction and safety standards.
    • Monitor customer flow and resolve service-related issues efficiently.
    • Maintain equipment, report any issues, and assist in stock management.
Customer Experience

The Floor Supervisor will deliver exceptional customer service, handle escalated concerns, educate customers about games and safety rules, and maintain cleanliness and safety across the gaming zone.

  • Key Qualifications:
    • 1–3 years of experience in hospitality, entertainment, retail, or gaming industry.
    • Strong leadership and team management skills.
    • Excellent communication and problem-solving abilities.
    • Customer-oriented with a proactive attitude.

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