IT Infrastructure Director

2 days ago


Mumbai, Maharashtra, India GM Infotech Full time

We are looking for a seasoned professional to manage our global IT infrastructure. As an IT Infrastructure Director, you will be responsible for overseeing the implementation and management of IT services globally.

Location: Vasai Mumbai

The ideal candidate should have at least 8-10 years of experience in managing IT infrastructure, including servers, storages, VM infrastructure, antivirus, EDR, backup, network, office 365 emails, Microsoft Domain, Cisco Email Security, Microsoft WVD, Azure cloud share, etc.

Key responsibilities include:

  • Managing IT service desk globally
  • Implementation of ITIL frameworks
  • Managing complete incident management and problem management lifecycle for all major incidents
  • SLA management
  • Datacenter Management

The successful candidate will also have leadership skills in distributed team building, strong technical skills, people management, and timely delivery of projects. They should be able to coach and guide teams for performance improvement and conduct monthly IT review calls with operation stakeholders to show progress on IT Service Desk and ongoing projects.

Around ₹25 lakhs - ₹30 lakhs per annum salary is expected based on experience and location.



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