IT Infrastructure Director
1 day ago
GM Infotech seeks a skilled IT Infrastructure Director to oversee its international operations. This role is based in Mumbai, India, and requires a strong background in IT service management.
The ideal candidate will have 8-10 years of experience in managing IT infrastructure, including servers, storage, and network systems. A bachelor's degree in computer science or related field is required.
This position offers a competitive salary of ₹15,00,000 - ₹20,00,000 per annum, depending on experience.
Key Responsibilities:
- Managing IT service desk globally
- Implementing ITIL frameworks
- Managing incident and problem management lifecycle
- Supervising support escalation from clients
- Evaluating and implementing IT management services
Required Skills and Qualifications:
- Strong technical skills in IT infrastructure management
- Excellent leadership and communication skills
- Ability to work with distributed teams
- Experience with ITIL frameworks and service management
Benefits:
- Competitive salary
- Opportunities for career growth and professional development
- Collaborative and dynamic work environment
Others:
- Fileservers migration from In-house to Cloud
- Work from home setup design and implementation
- Implementation of AD self-service portal
- Rollout Microsoft team and Cisco duo multifactor authentication
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