Retail Leadership Position

18 hours ago

Thoothukudi, Tamil Nadu, India beBeeLeadership Full time ₹ 30,00,000 - ₹ 50,00,000
Lead Retail Experience Manager

The ideal candidate will be responsible for delivering an exceptional customer experience across our retail centres. This key leadership role requires the ability to motivate and guide a high-performing team, driving sales growth while maintaining 100% adherence to our operational standards.

Key Responsibilities:

  • Develop and execute strategies to drive sales revenue and enhance customer satisfaction
  • Maintain high levels of housekeeping and hygiene standards in our retail spaces
  • Provide excellent customer service, addressing queries and resolving complaints efficiently
  • Ensure timely reporting to the operations team on a daily basis
  • Maintain accurate records and operation checklists in all retail centres

Requirements:

  • A minimum of 6-12 months' experience in retail store management
  • A minimum of 1 year's experience as a store manager in retail
  • Prior experience in the Furniture and Home Decor industry is highly desirable
  • Familiarity with MS Office, Google Docs, Sheets, Forms, etc.
  • Strong understanding of Store Operations and SOP Management

Benefits:

  • Career advancement opportunities within a dynamic and growing organisation
  • A comprehensive benefits package, including competitive salary and bonuses
  • Ongoing training and development to enhance your skills and knowledge

About Us:

We are a leading retailer dedicated to delivering exceptional customer experiences through our retail centres. Our mission is to provide a world-class shopping environment, offering our customers a wide range of products and services that meet their needs and exceed their expectations.

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