
Senior Cloud Systems Infrastructure Specialist
2 weeks ago
The Platform Operations team strives for excellence by expertly managing critical platforms on Azure and supporting engineering teams to drive technology-driven business value.
We work closely with the UK business and support Asia Pacific regions, requiring flexible hours to meet business needs. We maintain a one-team feel and collaborate regularly to achieve common goals.
Our team ensures continuous operation and upkeep of our cloud infrastructure and platforms, empowering us to enhance, automate, and shape the future development of our digital estate.
To be successful in this role, Senior Engineers require:
- Minimum 5+ years of relevant experience in their discipline and working in the IT industry
- In-depth experience as a hands-on IT Engineer, with strong knowledge of different cloud technologies and platforms, experience with Azure is essential
- Understanding of cloud governance, best practices, and policies within Azure
- Problem-solving mindset and ability to troubleshoot unknown technical issues
- Proven track record in providing support and troubleshooting for cloud infrastructure, including incident management and root cause analysis
- Experience in identifying inefficiencies and implementing automated solutions to overcome these
- Ability to help build out our presence, requiring experience of building / mentoring and guiding teams and individuals
- Strong interpersonal skills for working with cross-functional teams to support cloud solutions effectively
- Understanding of inventory management and software assurance, alongside CMDB and/or other asset management tooling
- Familiarity with Agile and DevOps methodologies and technologies – Git, Azure DevOps (or equivalent) and CI/CD Pipelines is desirable
- Relevant cloud and/or technology discipline certification especially – AZ-104
- Scripting in relevant discipline and/or within Cloud Automation
- Experience in implementing and maintaining robust disaster recovery strategies and ensuring business continuity
- Understanding of applying patches and updates to infrastructure to ensure security and functionality, utilising tools such as Ivanti or similar patch management systems
Additionally, proficiency in storage technologies (SAN, NAS, DAS, etc.) and strong knowledge of storage protocols (NFS, SMB, etc.) are required.
We expect the following:
- Experience with storage management tools (EMC, NetApp, HPE, IBM, etc.)
- Guide and architect future storage technologies
- Experience with backup and recovery of data
- Experience with optimising, identifying storage solutions
- Resolving 3rd line storage related incident support calls
- Design/build/deploy storage solutions and shares
- Understanding of data permissions, ACLs and general access management
- Proactively monitoring / tuning storage services in various environments
- Provide engineering support for storage infrastructure
- Establish and recommend policies on system use and services
- Understanding data classification and appropriate encryption / controls
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