Cloud Infrastructure Specialist

1 day ago

Madurai, Tamil Nadu, India beBeeCloudInfrastructure Full time ₹ 20,00,000 - ₹ 25,00,000

Job Title: Cloud Infrastructure Specialist

About the Role:

We are seeking an experienced Cloud Infrastructure Specialist to manage and maintain our Avaya Aura CC infrastructure.

Main Responsibilities:
  • Provision and manage Amazon Connect instance using AWS Management Console.
  • Monitor and log performance and activity metrics using Amazon CloudWatch.
  • Manage user permissions and access control using AWS Identity and Access Management (IAM).
  • Integrate microservices using AWS Lambda and AWS Step Functions.
  • Build conversational interfaces using Amazon Lex and handle backend integration using AWS Lambda.
  • Analyze customer conversations using AWS Contact Lens and perform natural language processing using Amazon Comprehend.
Secondary Skills:
  • Knowledge of Avaya CC, Genesys Cloud Contact Center, NICE, AWS Connect.
Requirements:
  • 4+ years of experience in a similar role.
Location:

Madurai

This is an exciting opportunity for a skilled professional to join our team and contribute to delivering innovative solutions.

The ideal candidate will have strong technical skills, excellent communication skills, and the ability to work independently with minimal supervision.

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