
Top Customer Service Role
2 days ago
We seek an experienced and skilled professional to deliver exceptional customer service and support to clients regarding their mutual fund investments. The ideal candidate will have 1-4 years of experience in the BFSI industry, preferably with a background in Mutual Funds.
- Provide outstanding customer service and support to clients through various communication channels.
- Respond to customer inquiries and resolve issues promptly and professionally.
- Develop and maintain strong relationships with customers to ensure long-term satisfaction.
- Stay updated on market trends and regulatory changes affecting mutual funds.
- Collaborate with internal teams to resolve complex customer complaints.
- Identify opportunities to upsell and cross-sell products and services to existing customers.
**Required Skills and Qualifications**
- Strong knowledge of mutual funds, including investment strategies and risks.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and meet performance targets.
- Proficiency in using technology and software applications related to financial services.
- Strong problem-solving and analytical skills.
- Ability to work collaboratively as part of a team.
**Benefits**
- Competitive salary and benefits package.
- Ongoing training and development opportunities.
- Opportunities for career growth and advancement.
-
Customer Service Officer
3 weeks ago
Pondicherry, Mayiladuthurai, India Equitas Small Finance Bank Full timeJob DescriptionWe are looking for a highly skilled and experienced Customer Service Officer to join our team at Equitas Small Finance Bank. The ideal candidate will have 1-4 years of experience in the BFSI industry, preferably with a background in Mutual Funds.Roles and Responsibility- Provide exceptional customer service and support to clients regarding...
-
Customer Service Representative
4 days ago
Pondicherry, Mayiladuthurai, India beBeeCustomer Full time ₹ 6,00,000 - ₹ 12,00,000Customer Service RepresentativeWe are seeking a skilled and experienced professional to provide exceptional customer service support in the financial services industry.Key Responsibilities:Client Engagement: Develop and maintain strong relationships with clients to ensure long-term satisfaction and loyalty.Customer Support: Respond to customer inquiries and...
-
Mayiladuthurai, Tamil Nadu, India beBeeSupport Full time ₹ 1,04,000 - ₹ 1,30,878Customer Support Representative OpportunityWe are seeking a skilled and dedicated Customer Support Representative to join our team. As a Customer Support Representative, you will be responsible for managing and resolving customer inquiries in a timely and professional manner.Key Responsibilities:Resolve customer complaints and concerns via phone, email or...
-
Customer Service Operations Lead
6 days ago
Nagapattinam, Mayiladuthurai, India beBeeCustomerService Full time ₹ 6,00,000 - ₹ 12,00,000Are you a customer service expert looking for a new challenge?Job Description:We're seeking a skilled professional with 2-6 years of experience to lead our customer service operations in the BFSI industry.Manage day-to-day customer interactions to ensure high levels of satisfaction and loyalty.Develop strategies to enhance customer engagement and...
-
Divisional Customer Service Officer
3 weeks ago
Nagapattinam, Mayiladuthurai, India Equitas Small Finance Bank Full timeJob DescriptionWe are looking for a skilled professional with 2 to 6 years of experience to join our team as a Divisional Customer Service Officer in Equitas Small Finance Bank, located in the BFSI industry.Roles and Responsibility- Manage customer service operations to ensure high levels of satisfaction and loyalty.- Develop and implement strategies to...
-
Client Relationship Developer
5 days ago
Mayiladuthurai, Cuddalore, Pondicherry, India beBeeInvestment Full time ₹ 9,00,000 - ₹ 12,00,000We are seeking an experienced Relationship Manager to drive business growth through strong client relationships and effective sales strategies.Key Responsibilities:Build and maintain long-lasting relationships with clients, understanding their financial goals and providing tailored solutions.Foster new business opportunities and expand existing relationships...
-
Mangalore, Pondicherry, India beBeeCustomerSupport Full time ₹ 3,00,000 - ₹ 6,00,000International Customer Support RepresentativeJob Description:The primary responsibility of this role is to provide real-time support to international customers via live chat.Candidates will be expected to assist in resolving customer queries, ensuring customer satisfaction, and contributing to a global service team.Required Skills and Qualifications:12th...
-
Customer Support Specialist
3 days ago
Madurai, Pondicherry, India beBeeCustomerSupport Full time ₹ 3,00,000 - ₹ 6,00,000Job Title: Customer Support SpecialistThis role is ideal for individuals who are passionate about delivering exceptional customer experiences.The successful candidate will be responsible for resolving customer queries in a timely and efficient manner.They will also be expected to ensure customer satisfaction through proactive issue resolution, utilizing...
-
Affordable Housing Expert
3 days ago
Mayiladuthurai, Tamil Nadu, India beBeeHomeownership Full time ₹ 12,00,000 - ₹ 15,00,000Are you looking for a challenging role where you can make a real difference in people's lives?We have an exciting opportunity for a Branch Manager to join our team and lead the way in making homeownership accessible to families across India.About the RoleThe Branch Manager will oversee daily operations, guide staff through coaching and training, manage...
-
Customer Engagement Specialist
1 week ago
Delhi, Pondicherry, Jalandhar, India beBeeCustomer Full time ₹ 6,00,000 - ₹ 12,00,000Job Description:We are seeking a highly empathetic and solution-oriented professional to join our client's team through Acme Services. This pivotal role is responsible for the timely and effective resolution of escalated complaints, particularly CEO escalations, from both Agent Advisors and customers.The ideal candidate will ensure strict adherence to...