Director of International Service Delivery

Job Title: Service Delivery DirectorOversee the daily voice operations, encompassing inbound, outbound, tele-sales, and customer support.Lead a team of supervisors, team leaders, and agents to achieve performance KPIs and SLAs.Monitor call quality, customer satisfaction, and agent productivity.Implement strategies to enhance first-call resolution and reduce...

Job Title: Delivery Director - BankingThis is a high-level role that oversees the design, architecture, and delivery of large-scale tech programs in the payments and transaction banking space.Key ResponsibilitiesThe successful candidate will drive technical execution excellence, architecture alignment, and delivery rigor across global transformation...

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Service Delivery ExpertAbout UsWe are a digital transformation and consulting firm specializing in enterprise IT service management, platform integrations, and operational optimization.Key Responsibilities:Design, implement, and manage end-to-end service delivery frameworks.Establish and standardize processes, SLAs, and best practices for smooth service...

This role is focused on the delivery of SOC / MDR services for our customers. Experience with SOC, SIEM and understanding of cybersecurity is very important for this role. Candidates with no SOC, SIEM or Cyber experience will not be selected for this role. Candidates who are applying for this role for sake of applying will be blacklisted for 10 years. Please...

Job Title: IT Service Delivery ExpertJob SummaryWe are seeking an IT Service Delivery Expert to provide exceptional technical support and resolve customer issues efficiently. The ideal candidate will possess excellent communication skills, a strong ability to troubleshoot problems, and a passion for delivering outstanding customer service.Key...

Service Delivery ExpertWe are seeking an experienced and highly motivated service delivery expert to oversee and manage our service operations, ensuring timely and efficient service delivery across electrical and mechanical systems.Job Description:To lead day-to-day service operations for both electrical and mechanical systems, ensuring services are...

City Operations DirectorTalasha seeks a seasoned leader to oversee city-wide operations for our quick service app in India. This individual will be responsible for end-to-end management of last mile operations, ensuring seamless delivery of services to customers.This role entails overall leadership and strategic thinking, with an emphasis on optimizing...

Job DescriptionWhat A Consulting Director – Portfolio Optimisation Practice, Asia Pacific does at VISA:As a Director in our Strategy Practice, you will play a pivotal role in developing and expanding our Portfolio Optimisation consulting services across the Asia Pacific region, focusing on key priority areas that will grow both Visa's and the client's...

Job OverviewWe seek a seasoned operations leader to spearhead large-scale service delivery management for global banking and financial clients.The ideal candidate will have 15+ years of experience in establishing, transitioning, and managing large operations teams (150+ headcount), working with multinational corporations.Key Responsibilities:Lead end-to-end...