IT Incident Resolution Professional

Incident Resolution Specialist\We are seeking a seasoned IT professional with expertise in incident management to join our team.\Key Responsibilities:\\Lead the response to major incidents, ensuring effective coordination and communication among stakeholders.\Drive incident calls, providing clear direction and updates to all involved parties.\Collaborate...

Incident ManagerWe are seeking a skilled Incident Manager to join our team. As an Incident Manager, you will be responsible for minimizing the impact of IT service disruptions and overseeing the entire incident lifecycle.Key Responsibilities:Act as the primary point of contact for major incidents, driving their resolution from identification through to...

Job Title: Senior Executive Incident ManagementJob Description:The Senior Executive Incident Management role involves overseeing a team of associates, managing daily roster planning and productivity metrics. Key responsibilities include task assignments, escalation management, ATM incident minimization, and ensuring compliance with processes and...

Job OpportunityThis role involves managing Salesforce-related incidents during critical phases.Main Responsibilities:Track and resolve incoming Salesforce incident tickets in a timely mannerIdentify issues and assign them to the appropriate team members (Admin, Dev, Project Manager or backlog)Communicate with internal users to resolve or escalate cases...

About the RoleWe are seeking a highly skilled and experienced Incident Manager to join our team. As an Incident Manager, you will be responsible for leading the response to major IT incidents, ensuring minimal disruption to our services.The ideal candidate will have excellent communication and problem-solving skills, with the ability to work under pressure...

Role Summary:Responsible for managing the intake, triage, and routing of Salesforce-related incidents during Hypercare and ongoing support phases. This role ensures timely resolution or escalation of service cases and supports the transition to a scalable Level 2 support model.Key Responsibilities:- Monitor and manage incoming Salesforce incident tickets-...

Role Summary: Responsible for managing the intake, triage, and routing of Salesforce-related incidents during Hypercare and ongoing support phases. This role ensures timely resolution or escalation of service cases and supports the transition to a scalable Level 2 support model. Key Responsibilities: Monitor and manage incoming Salesforce incident tickets...

Role Summary:Responsible for managing the intake, triage, and routing of Salesforce-related incidents during Hypercare and ongoing support phases. This role ensures timely resolution or escalation of service cases and supports the transition to a scalable Level 2 support model.Key Responsibilities:Monitor and manage incoming Salesforce incident ticketsTriage...

Incident Manager PositionJob Overview: We are seeking an experienced professional to manage incidents and develop processes.Key Responsibilities:Manage incidents from initial reporting through resolution, ensuring minimal impact on business operations.Develop and maintain incident management procedures and processes.Collaborate with cross-functional teams to...

Incident Management SpecialistWe are seeking a skilled Incident Management Specialist to join our team.Key Responsibilities:Act as the primary point of contact for major incidents, driving their resolution from identification through to service restoration.Lead and coordinate technical teams during incidents, ensuring clear communication and efficient...