
Customer Relationship Manager
1 day ago
Job Title: Customer Relationship Manager
We are seeking a skilled and experienced Customer Relationship Manager to join our team. As a CRM, you will be responsible for building and maintaining strong relationships with our clients, ensuring their needs are met, and providing excellent customer service.
Key Responsibilities:
- Client acquisition and retention
- Upselling and cross-selling opportunities
- Effective communication and negotiation skills
- Proficient in English and Hindi language
- B2C client handling
- Timely payment and collections from customers
- Interaction with customers via email and phone
Requirements:
- Proven experience as a CRM Senior Executive, Customer Success, or Collection Specialist
- Knowledge of billing procedures and collection techniques
- Working knowledge of MS Office and databases
- Excellent communication skills (written and oral)
- Skilled in negotiation
Benefits:
- A challenging and rewarding role with opportunities for growth and development
- A competitive salary and benefits package
How to Apply:
If you are a motivated and results-driven individual with a passion for customer service, please submit your resume and cover letter.
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