Customer Relationship Manager

1 day ago


Tirupati, Andhra Pradesh, India beBeeRelationship Full time ₹ 8,00,000 - ₹ 12,00,000

Job Title: Customer Relationship Manager

We are seeking a skilled and experienced Customer Relationship Manager to join our team. As a CRM, you will be responsible for building and maintaining strong relationships with our clients, ensuring their needs are met, and providing excellent customer service.

Key Responsibilities:

  • Client acquisition and retention
  • Upselling and cross-selling opportunities
  • Effective communication and negotiation skills
  • Proficient in English and Hindi language
  • B2C client handling
  • Timely payment and collections from customers
  • Interaction with customers via email and phone

Requirements:

  • Proven experience as a CRM Senior Executive, Customer Success, or Collection Specialist
  • Knowledge of billing procedures and collection techniques
  • Working knowledge of MS Office and databases
  • Excellent communication skills (written and oral)
  • Skilled in negotiation

Benefits:

  • A challenging and rewarding role with opportunities for growth and development
  • A competitive salary and benefits package

How to Apply:

If you are a motivated and results-driven individual with a passion for customer service, please submit your resume and cover letter.


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