
Project Operations Specialist
7 days ago
Job Overview
We are seeking a skilled and detail-oriented professional to drive the successful execution of our smart metering and grid modernization projects.
About the Role
- The Onsite Project Coordinator will oversee the end-to-end project lifecycle from proof of concept (POC) and meter testing to site acceptance testing (SAT) and 100% communication of deployed meters/gateways.
- This role requires close collaboration with utility partners, internal teams, and vendors to ensure seamless project delivery, operational excellence, and customer satisfaction.
Key Responsibilities
- Manage day-to-day coordination with utilities, vendors, and internal teams to ensure smooth project execution.
- Oversee POC activities, meter testing, SAT, and deployment of meters/gateways with 100% communication.
- Ensure spare parts availability and effective resource planning across multiple projects.
- Track and monitor project progress, SLAs, and escalations, providing timely updates to management.
- Maintain strong utility relationships by ensuring issue resolution and project delivery aligned with expectations.
- Support data analysis, reporting, and project tracking through MS Excel and other coordination tools.
- Contribute to operational excellence and drive continuous improvement in field execution.
Requirements
- Bachelor's degree in electrical or electronics engineering (preferred) or related technical field.
- Minimum 5 years of experience in Project Management, Field Services, or Customer Support in the energy sector.
- Hands-on experience with HES (Head End System) and MDM (Meter Data Management) platforms.
- Strong knowledge of SAT processes, SLA monitoring, and project coordination methodologies.
- Proficiency in MS Office (especially Excel) for data analysis, dashboards, and reporting.
- Strong leadership, negotiation, and communication skills with the ability to manage multiple projects independently.
- Analytical and problem-solving abilities with commercial acumen and understanding of project financials.
Cultural Fit
- Agility advocate
- Tech driven curiosity & mind bend
- Scaling unlearning to learning & reverse in a swift pace.
- Problem solver attitude
- High on individual ownership & accountability
- Team player and champion collaborator
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