
Closing Operations Specialist
6 days ago
Job Title:
Closing Operations Specialist
About the Role:
We are seeking a skilled Closing Operations Specialist to oversee client engagement, conduct project walkthroughs, handle negotiations, and ensure deal closure with proper documentation.
Key Responsibilities:
- Engage with high-intent leads, CPs, and brokers to assist in closure of referred clients.
- Present the project, USPs, pricing, and offers with clarity and conviction.
- Conduct market research and analysis to understand trends & market landscapes.
- Prepare cost sheets, booking forms, and collect necessary KYC documents for smooth execution of booking.
- Collaborate with legal, CRM, and finance teams for seamless execution.
- Report daily activities, walk-ins, and closure progress to the Site Head/Manager.
- Train the closure team on negotiation skills, objection handling & product updates.
- Track and report team KPIs: walk-ins, conversion %, TAT for documentation.
Required Skills and Qualifications:
- Prior experience in commercial & residential real estate sales.
- Excellent communication, negotiation & follow-up skills.
- Able to handle high-pressure situations and demanding clients.
- Detail-oriented, highly organized, and responsive under pressure.
- Team management experience in a fast-paced sales environment.
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