
Google Workspace Technical Specialist
3 days ago
Job Overview:
This is an exciting opportunity to work as a technical specialist in Google Workspace. As part of our team, you will be responsible for providing expert-level support to clients and ensuring the smooth operation of their Google Workspace platforms.
Key Responsibilities:
- Excellent communication skills are essential for success in this role
- A high level of typing speed, preferably 30-50 WPM, is required
- 2-8 years of experience in technical troubleshooting for Google Workspace (GWS) is necessary
- Knowledge of industry-standard ticketing tools and ITIL framework is essential
- Associate Google Workspace Administrator certification is highly desirable
Requirements:
- Minimum 15 years of regular, full-time education is required
- Flexibility with night shifts and rotation shifts is a must
- Carrying two photocopies of Aadhar/PAN is mandatory
- EPF registration is required
- A valid copy of TCS application form is necessary during the drive
- End-to-end knowledge in Record to Report Process is essential
- Good knowledge of MS Office Word, Excel, and PowerPoint is required
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