Product Development Associate

3 weeks ago


Mumbai, Maharashtra, India National Payments Corporation of India Full time

Job Purpose

This role in the AePS & NFS – Product development team shall help in product development and onboarding banks on AePS services, VAS, and other compliance-related projects. The role shall also assist in preparing Business Requirement Documents (BRDs) for changes and new product/services development, coordination with internal departments for change management, testing, implementation, and rollout by members. This job role shall help banks throughout the certification process on functional and technical aspects. The role shall also assist in monitoring transactions of banks, addressing production issues, and supporting banks, wherever required. It shall also include preparing presentations, Management Information Systems (MIS), and reports for internal and external audiences.

To onboard Banks on various AePS services and VAS

Business development and Relationship Management - Support banks on pre-requisites for certification - Manage end-to-end certification (including technical and operational support) and documentation which shall help banks to onboard on various AePS services and VAS.

Closely monitor transactions for member banks as issuer/acquirer and UIDAI for authorization, etc.

Daily monitoring of transactions - Identifying reasons for related declines, working with member banks to resolve the issue and help in improving the success rate.

Supporting banks to implement changes for regulatory and network prescribed compliances

Help banks to implement compliance on regulatory and network prescribed requirements.

Assist in gathering and analyzing the best practices adopted by banks and for preparing presentations, MIS and reports

To interact with member banks and their vendors/MicroATM OEMs / Corporate BCs / etc. to gather best practices adopted by banks and help in improving AePS performance - To work with internal teams (Analytics/Operations/etc.) for gathering information and preparing presentations, MIS, and reports for internal and external audiences.

Assist in preparing product paper and BRD for new product/services and for change management in existing functionalities.

To assist in preparing product paper for new product/services - To assist in preparing BRD for changes/new requirements. To track progress of the project and ensure timely completion/delivery.

Liaison with UIDAI and other stakeholders

To liaison with UIDAI/other stakeholders and coordination with ASPs for AePS services, projects, reporting, etc.



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