Technical Solutions Specialist

2 weeks ago

Chennai, Tamil Nadu, India TaskUs Full time

About TaskUs: TaskUs is a renowned provider of cutting-edge digital services and customer experience solutions to rapidly growing technology companies. By leveraging cloud-based infrastructure, we serve clients across various sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. We have a presence in twenty-three locations across twelve countries, including the Philippines, India, and the United States.

We started with one bold idea to create a different breed of Business Processing Outsourcing (BPO). At TaskUs, we understand that achieving growth for our partners requires a culture of constant innovation, embracing new technologies, being prepared to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world.

What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs.

Technical Solutions Analyst:

The Technical Solutions Analyst is an Individual Contributor role who will support the Sales and Customer Service Team organization in crafting compelling technology solutions for our clients. This expert will have a thorough understanding of all technical pieces (software and hardware) that fit in the BPO/Contact Center industry.

Key Responsibilities include (but are not limited to):

  • Provide Technical and Consultative assistance to Sales, ensuring a deep understanding of technical specifications on the client architecture.
  • Assist in completing Technology sections in RFI/RFP/RFQ documents as required.
  • Document and handover technical specifications for Post-Sales implementation.
  • Drive accountability in cross-functional IT teams during solutioning.
  • Stay up-to-date with Market trends on cloud practices, technology stack, products, and services within the Contact Center industry.

Requirements:

  • Bachelor's Degree or Equivalent with 2+ years of experience.
  • Basic knowledge of telecommunications and networking.
  • Ability to build best practices in business process and create repeatable playbooks.
  • Capacity to lead multidisciplinary cross-functional teams or projects.
  • Ability to handle multiple campaigns/projects simultaneously.
  • Capacity to review and write technical documentation, including client-facing collaterals.

Estimated Salary: $60,000 - $80,000 per year, depending on location and experience. TaskUs offers a competitive salary, along with a comprehensive benefits package, including health insurance, paid time off, and opportunities for career growth and professional development.

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Please ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: At TaskUs, we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

  • Technical Solutions Specialist

    2 weeks ago

    Chennai, Tamil Nadu, India Akshaya Hr Solutions Full time

    Job Description:We are seeking an experienced Technical Solutions Specialist to join our team at Akshaya Hr Solutions. This role requires a skilled professional with expertise in software development, architecture, and problem-solving.Job Responsibilities:Design, develop, and maintain high-quality software applications using cutting-edge technologies and...

  • Technical Solutions Specialist

    4 weeks ago

    Chennai, Tamil Nadu, India 217 FLEXTRONICS TECHNOLOGIES (INDIA) PRIVATE LIMITED Full time

    Job OverviewWe are seeking a highly skilled Technical Solutions Specialist to join our team in Chennai, reporting directly to the Manager.

  • Technical Solutions Specialist

    4 weeks ago

    Chennai, Tamil Nadu, India 3110 K-T India Full time

    OverviewKLA Corporation, a global leader in process control and process-enabling solutions for the electronics industry, seeks an experienced Technical Solutions Specialist to join our team. Located at 3110 K-T India, this role requires strong technical expertise, excellent communication skills, and a passion for delivering innovative solutions.About the...

  • Technical Solutions Specialist

    2 weeks ago

    Chennai, Tamil Nadu, India CHANLONG MANUFACTURING TRADING PVT Full time

    At CHANLONG MANUFACTURING TRADING PVT, we are seeking a highly skilled Technical Solutions Specialist to join our team. As a Technical Solutions Specialist, you will play a vital role in delivering exceptional service to our customers.We offer a competitive salary of $45,000 - $55,000 per annum, commensurate with experience and qualifications.Job...

  • Technical Solutions Specialist

    2 weeks ago

    Chennai, Tamil Nadu, India Agilent Full time

    As a Technical Solutions Specialist at Agilent, you will play a vital role in ensuring our customers receive top-notch support for complex systems. This is an excellent opportunity to leverage your technical expertise and drive customer satisfaction.Job DescriptionWe are seeking an experienced professional with a strong background in installation,...

  • Technical Solutions Specialist

    2 weeks ago

    Chennai, Tamil Nadu, India ADCI MAA 15 SEZ - K20 Full time

    About the RoleWe are seeking an experienced Technical Solutions Specialist to join our team at ADCI MAA 15 SEZ - K20.This is a great opportunity for someone who is passionate about mobile apps and has a solid understanding of the technologies involved. As a Technical Solutions Specialist, you will work with third-party developers to analyze and resolve...

  • Technical Solution Specialist

    3 weeks ago

    Chennai, Tamil Nadu, India NTT DATA Full time

    About the RoleWe are seeking an experienced Technical Solution Specialist to join our team.Key Responsibilities:Configure and install software solutions for clients.Provide second-level technical support to resolve complex issues.Collaborate with internal teams to develop and implement new technologies.Develop documentation for standard operating...

  • Technical Content Specialist

    1 month ago

    Chennai, Tamil Nadu, India SAN Engineering Solutions Full time

    Job SummaryAt SAN Engineering Solutions, we are seeking a skilled Technical Content Specialist to help us create high-quality technical documentation.

  • Senior Technical Solutions Specialist

    2 weeks ago

    Chennai, Tamil Nadu, India emerson Full time

    OverviewEmerson is a global leader in the process industries, delivering innovative solutions that help our customers succeed. As a Senior Technical Solutions Specialist, you will play a critical role in helping our customers achieve their goals by providing expert technical support and guidance.Salary RangeThe estimated annual salary for this position is...

  • Technical Documentation Specialist

    3 weeks ago

    Chennai, Tamil Nadu, India Teamware Solutions ( A division of Quantum Leap Co Full time

    At Teamware Solutions, a division of Quantum Leap Co., we offer an attractive salary package for our Technical Documentation Specialist position. We estimate the annual salary to be in the range of $80,000 - $110,000.Job DescriptionWe are seeking a highly skilled Technical Documentation Specialist to create high-quality technical documentation for our...

  • Senior Technical Solutions Specialist

    3 weeks ago

    Chennai, Tamil Nadu, India Covenant Consultants Full time

    **Job Title:** Senior Technical Solutions SpecialistCovenant Consultants is seeking a skilled Application Engineer to join our team. As a key member of our technical staff, you will be responsible for designing and implementing solutions within the Ivalua platform, ensuring they meet business objectives and stakeholder specifications.The ideal candidate will...

  • Senior Oracle Technical Solutions Specialist

    3 weeks ago

    Chennai, Tamil Nadu, India Flowserve Full time

    Job Overview:">Flowserve is seeking a highly skilled Senior Oracle Technical Solutions Specialist to join our team. As a key member of our technology department, you will be responsible for designing, developing, and implementing various database instances and implementations within different environments.">About the Role:">Develop and implement database...

  • Technical Support Specialist

    2 weeks ago

    Chennai, Tamil Nadu, India CIAR Software Solutions Pvt Ltd Full time

    Company OverviewCIAR Software Solutions Pvt Ltd is a leading provider of software solutions for the restaurant and hotel industries.We are seeking an experienced Junior Technical Support Specialist to join our team at CIAR Software Solutions Pvt Ltd in Chennai, Tamil Nadu, India.This full-time position requires strong technical skills and excellent...

  • Technical Support Specialist

    2 weeks ago

    Chennai, Tamil Nadu, India Everstage Inc. Full time

    About Everstage Inc.We are a leading provider of innovative solutions, committed to delivering exceptional support to our clients. Our team is passionate about excellence and dedicated to providing outstanding service.Salary: $80,000 - $110,000 per annum (depending on experience)Job Description:We are seeking a highly motivated Technical Support Specialist...

  • Technical Solutions Specialist

    2 weeks ago

    Chennai, Tamil Nadu, India Copeland Full time

    Job Summary:We are seeking a Technical Solutions Specialist to join our team at Copeland. This role is based in FCEC Chennai, India, and will provide technical, solution selling, and competitor displacement support for all Severe Service / Sempell (ISV/RPV/CV) control valve packages. The successful candidate will work collaboratively with Severe Service /...

  • Tech Solutions Specialist

    2 weeks ago

    Chennai, Tamil Nadu, India Getinz Full time

    Job Role : Tech Solutions SpecialistMode : WFOExperience Range : 4 - 6 yearsNotice period : Less than 30 days/ Immediate/ Currently servingLocation : Chennai, IndiaSkills : Solution Engineer, API Integration, Integration support, Magento, Sales engineering, solution architectJob Description :As a Tech Solutions Specialist, you will collaborate with technical...

  • Desktop Solutions Specialist

    2 weeks ago

    Chennai, Tamil Nadu, India Coronis Ajuba solutions Pvt Ltd Full time

    Coronis Ajuba solutions Pvt Ltd is seeking a highly skilled Desktop Solutions Specialist to join our team.Job DescriptionWe are looking for an experienced professional who can handle computer hardware and software, as well as have excellent communication skills and be able to work in a fast-paced 24*7 environment.Key Responsibilities:Handle computer hardware...

  • Advanced Technical Solutions Specialist

    2 weeks ago

    Chennai, Tamil Nadu, India NTT DATA Full time

    About the RoleAs an Advanced Technical Solutions Specialist at NTT DATA, you will play a vital part in delivering exceptional technical services to our clients. This role requires solid years of work experience in Engineering function within a medium to large ICT organization, with excellent working knowledge of ITIL processes and experience working with...

  • Technical Support Specialist, Data Solutions

    1 month ago

    Chennai, Tamil Nadu, India ADCI MAA 12 SEZ Full time

    Job OverviewAs a Technical Support Specialist, Data Solutions at ADCI MAA 12 SEZ, you will play a pivotal role in shaping the future of the shopping experience for customers worldwide.Key ResponsibilitiesTriage & resolve issues using dashboards & tools.Drive root cause analysis of repeated issues.Automate solutions for repeated issues.Develop solutions to...

  • Technical Software Specialist

    5 days ago

    Chennai, Tamil Nadu, India Cynosure Corporate Solutions Full time

    Job OverviewCynosure Corporate Solutions is a leading organization seeking a skilled Technical Software Specialist to join our team.Salary Range: $80,000 - $120,000 per annumJob DescriptionThe ideal candidate will be responsible for assisting in the design, development, testing, and debugging of software applications. They will collaborate with other team...