Advanced Technical Solutions Specialist
2 days ago
About the Role
As an Advanced Technical Solutions Specialist at NTT DATA, you will play a vital part in delivering exceptional technical services to our clients. This role requires solid years of work experience in Engineering function within a medium to large ICT organization, with excellent working knowledge of ITIL processes and experience working with vendors and/or 3rd parties.
Key Responsibilities
- Ensure that assigned infrastructure at the client site is configured, installed, tested, and operational
- Perform necessary checks, apply monitoring tools and respond to alerts
- Identify problems and errors prior to or when it occurs and log all such incidents in a timely manner with the required level of detail
- Assist in analyzing, assigning, and escalating support calls
- Investigate third line support calls assigned and identify the root cause of incidents and problems
- Report and escalate issues to 3rd party vendors if necessary
- Provide onsite technical support to clients and provide field engineering services to clients
- Conduct a monthly random review of incidents and service requests, analyze and recommend improvement in quality
- Provide continuous feedback to clients and affected parties and update all systems and/or portals as prescribed by NTT
- Proactively identify opportunities for work optimization including opportunities for automation of work
Requirements
- Solid years of work experience in Engineering function within a medium to large ICT organization
- Excellent working knowledge of ITIL processes
- Experience working with vendors and/or 3rd parties
- Advanced diploma, degree, or relevant qualification in IT/Computing (or demonstrated equivalent work experience)
Benefits
- Predicted salary: $70,000 - $100,000 per annum based on location and experience
- Competitive benefits package
- Opportunities for career growth and professional development
About NTT DATA
NTT DATA is a trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.
-
Technical Solutions Specialist
4 weeks ago
Chennai, Tamil Nadu, India MNR Solutions Full timeJob Title: Technical Solutions SpecialistJob Summary:At MNR Solutions, we are seeking a skilled Technical Solutions Specialist to provide technical support and troubleshooting for .NET applications. The ideal candidate will have 4 to 8 years of experience in a technical support role focused on .NET applications and possess strong analytical skills.Key...
-
Technical Support Specialist
4 weeks ago
Chennai, Tamil Nadu, India Tech Data Advanced Private Limited Full timeRole SummaryAs a Technical Support Specialist at Tech Data Advanced Private Limited, you will be responsible for providing high-quality technical support to our customers. This includes determining the scope of work, installing and configuring services, and providing level 1 support. You will also be responsible for creating technical deliverables and...
-
Technical Solutions Specialist
2 days ago
Chennai, Tamil Nadu, India Akshaya Hr Solutions Full timeJob Description:We are seeking an experienced Technical Solutions Specialist to join our team at Akshaya Hr Solutions. This role requires a skilled professional with expertise in software development, architecture, and problem-solving.Job Responsibilities:Design, develop, and maintain high-quality software applications using cutting-edge technologies and...
-
Advanced Concrete Formulation Specialist
3 weeks ago
Chennai, Tamil Nadu, India Don Construction Products Full timeAbout the RoleWe are seeking an Advanced Concrete Formulation Specialist to join our team at Don Construction Products. This is a unique opportunity to work with a leading company in the construction industry and contribute to the development of innovative concrete solutions.As an Advanced Concrete Formulation Specialist, you will be responsible for...
-
Technical Solutions Specialist
4 weeks ago
Chennai, Tamil Nadu, India Getinz Techno Services Full timeWe are seeking a Technical Solutions Specialist to join our team at Getinz Techno Services. This role involves collaborating with mid-market or enterprise customers, ensuring their success by providing effective technical solutions.As a Technical Solutions Specialist, you will leverage your strong technical background, communication skills, and...
-
Technical Solutions Specialist
1 month ago
Chennai, Tamil Nadu, India Advent Global Solution Private Limited Full timeJob Title: Technical Solutions SpecialistAdvent Global Solution Private Limited is seeking a highly skilled Technical Solutions Specialist to join our team. As a Technical Solutions Specialist, you will be responsible for implementing and maintaining our ERP system, ensuring seamless integration with our cloud-based infrastructure.Key...
-
Technical Solutions Specialist
1 month ago
Chennai, Tamil Nadu, India Getinz Techno Services Full timeAbout the RoleWe are seeking a highly skilled Technical Solutions Specialist to join our team at Getinz Techno Services. As a key member of our technical team, you will collaborate with sales teams to understand customer needs and provide technical leadership throughout the integration process.Key ResponsibilitiesCollaborate with sales teams to understand...
-
Advanced AI Training Specialist
4 weeks ago
Chennai, Tamil Nadu, India Blue Lotus Technologies Pvt. Ltd Full time**Job Title:** Advanced AI Training Specialist**Company Overview:** Blue Lotus Technologies Pvt. Ltd. is a 22-year-old technical competency development organization that specializes in IT solutions, corporate training, and outsourcing development and maintenance.**Job Overview:** We are seeking an Advanced AI Training Specialist with a strong background in...
-
Advanced Technical Product Support Specialist
4 weeks ago
Chennai, Tamil Nadu, India Chargebee Full timeOverviewWe're seeking a Product Support Specialist to deliver exceptional customer experiences by resolving complex technical issues and reducing customer touchpoints. This role requires hands-on experience with API integrations, front-end technologies, and SDLC principles.ResponsibilitiesProvide advanced technical product support through various mediums by...
-
Technical Solutions Specialist
2 weeks ago
Chennai, Tamil Nadu, India 217 FLEXTRONICS TECHNOLOGIES (INDIA) PRIVATE LIMITED Full timeJob OverviewWe are seeking a highly skilled Technical Solutions Specialist to join our team in Chennai, reporting directly to the Manager.
-
Career Advancement Specialist
3 weeks ago
Chennai, Tamil Nadu, India Crio Full time**Role:** Career Advancement Specialist**Job Description:**The Career Advancement Specialist is the key to unlocking our customers' potential. Their primary responsibility is to create personalized career plans for each customer based on their needs, desires, and ambitions. This requires strong communication skills, active listening, and the ability to...
-
Technical Solutions Specialist
2 weeks ago
Chennai, Tamil Nadu, India 3110 K-T India Full timeOverviewKLA Corporation, a global leader in process control and process-enabling solutions for the electronics industry, seeks an experienced Technical Solutions Specialist to join our team. Located at 3110 K-T India, this role requires strong technical expertise, excellent communication skills, and a passion for delivering innovative solutions.About the...
-
Technical Solutions Specialist
4 weeks ago
Chennai, Tamil Nadu, India Tata Consultancy Services Full timeTata Consultancy Services is seeking a highly skilled and experienced Technical Solutions Specialist to join our team. The ideal candidate will have a strong background in AV systems and network infrastructure.
-
Technical Solutions Specialist
2 days ago
Chennai, Tamil Nadu, India CHANLONG MANUFACTURING TRADING PVT Full timeAt CHANLONG MANUFACTURING TRADING PVT, we are seeking a highly skilled Technical Solutions Specialist to join our team. As a Technical Solutions Specialist, you will play a vital role in delivering exceptional service to our customers.We offer a competitive salary of $45,000 - $55,000 per annum, commensurate with experience and qualifications.Job...
-
Technical Solutions Specialist
42 minutes ago
Chennai, Tamil Nadu, India Agilent Full timeAs a Technical Solutions Specialist at Agilent, you will play a vital role in ensuring our customers receive top-notch support for complex systems. This is an excellent opportunity to leverage your technical expertise and drive customer satisfaction.Job DescriptionWe are seeking an experienced professional with a strong background in installation,...
-
Technical Solutions Specialist
19 hours ago
Chennai, Tamil Nadu, India ADCI MAA 15 SEZ - K20 Full timeAbout the RoleWe are seeking an experienced Technical Solutions Specialist to join our team at ADCI MAA 15 SEZ - K20.This is a great opportunity for someone who is passionate about mobile apps and has a solid understanding of the technologies involved. As a Technical Solutions Specialist, you will work with third-party developers to analyze and resolve...
-
Advanced Automation Specialist
2 weeks ago
Chennai, Tamil Nadu, India HI Tel Solutions Full timeJob Title: Advanced Automation SpecialistJob Description:We are seeking an experienced Advanced Automation Specialist to join our team at Sangat career management consultants. As a key member of our automation team, you will be responsible for designing, developing, and maintaining Java-based automated test scripts using Appium. You will collaborate with our...
-
Chennai, Tamil Nadu, India IT Resonance Full timeUnlock Your Potential as an SAP Data SpecialistWe are seeking a highly skilled and motivated individual to join our team as an SAP Data Specialist. This role will involve working with SAP Datasphere, focusing on data integration, automation, and reporting.About the Role:This full-time position offers a challenging and rewarding opportunity to work in a...
-
Technical Solutions Consultant
4 weeks ago
Chennai, Tamil Nadu, India Tech Data Advanced Private Limited Full timeRole SummaryWe are seeking a highly skilled Technical Solutions Consultant to join our team at Tech Data Advanced Private Limited.As an Associate Solution Consultant, you will be responsible for providing technical expertise and solutions to our customers in the AutoCAD industry.Your primary focus will be on supporting our business development team by...
-
Technical Solutions Specialist
3 weeks ago
Chennai, Tamil Nadu, India Barry-Wehmiller Full timeJob SummaryWe are seeking a skilled Technical Solutions Specialist to join our team at Design Group. As a key member of our team, you will be responsible for designing, developing, and implementing software solutions in Microsoft D365 technologies.ResponsibilitiesDesigning and developing software solutions in Microsoft D365 technologies.Developing custom...