Technical Solutions Specialist
1 week ago
As a Technical Solutions Specialist at Agilent, you will play a vital role in ensuring our customers receive top-notch support for complex systems. This is an excellent opportunity to leverage your technical expertise and drive customer satisfaction.
Job DescriptionWe are seeking an experienced professional with a strong background in installation, implementation, maintenance, and repair of company and multi-vendor systems solutions. You will be responsible for installing and optimizing hardware/software/network products and configurations at customer sites.
- Diagnose and resolve product performance problems.
- Perform maintenance and repair services.
- Ensure customer satisfaction by advising customers on preventive maintenance and configurations.
You will also proactively respond to potential equipment or software issues to prevent unplanned interruption of customers' business. Additionally, you will deliver fully integrated solutions that may include peripherals, communications, operating systems, and applications software.
Required Skills and QualificationsTo succeed in this role, you should possess:
- At least 10+ years of relevant experience in handling competitive LC, GC, HSS, GC Valves, Special Detectors, GPC systems.
- A valid degree in Engineering or a Master's degree in Chemistry, Analytical Chemistry, or an equivalent field.
As a Technical Solutions Specialist at Agilent, you can expect:
- A salary range of $120,000 - $180,000 per year, depending on location and experience.
- A comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.
This full-time position requires 100% travel. The ideal candidate will have a valid passport and be able to adapt to changing situations. We offer a dynamic work environment with opportunities for professional growth and development.
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