Technical Support Specialist

1 day ago

Coimbatore, Tamil Nadu, India beBeeTechnical Full time ₹ 6,00,000 - ₹ 12,00,000
Job Title: Technical Service Representative

Job Summary:

The ideal candidate will be responsible for providing exceptional customer service and technical support to end-users via multiple channels, including phone, email, and chat. This role requires strong communication skills, a proactive approach to problem-solving, and the ability to work effectively in a team environment.

About the Role:

We are seeking a highly motivated and organized individual to join our team as a Technical Service Representative. The successful candidate will be responsible for:

* Responding to customer inquiries and resolving technical issues in a timely and professional manner

* Providing accurate and helpful information to customers via phone, email, and chat

* Collaborating with internal teams to resolve complex technical issues

* Participating in ongoing training and development to stay up-to-date on new technologies and processes

Requirements:

To be successful in this role, you will need:

* Excellent communication and interpersonal skills

* Strong problem-solving and analytical skills

* Ability to work effectively in a fast-paced environment

* Proficiency in Windows operating systems and Microsoft Office software

Benefits:

* Competitive salary and benefits package

* Opportunities for career growth and professional development

* Collaborative and dynamic work environment

What We Offer:

* A comprehensive training program to ensure your success in the role

* Ongoing coaching and feedback to help you develop your skills and expertise

* Access to cutting-edge technology and tools to support your work

How to Apply:

If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.

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