Support Technical Specialist

12 hours ago

Coimbatore, Tamil Nadu, India beBeeTechnical Full time ₹ 6,00,000 - ₹ 10,00,000
Job Description

We are seeking a dedicated and skilled Technical Support Specialist to join our team. The successful candidate will be responsible for monitoring the infrastructure, identifying performance issues, and providing technical support to customers.

Key Responsibilities:

  • Infrastructure Monitoring: Monitor CPU, memory, hard disk size, log size, and other vital server parameters on a regular schedule.
  • Issue Reporting: Report details of any performance issues on servers to the appropriate teams if beyond thresholds.
  • Scheduled Tasks: Monitor scheduled tasks on the system and ensure that they have been successfully completed.
  • Error Resolution: Rerun tasks in case of failures and report technical errors to L2/L3 teams for resolution.
  • Customer Communication: Update items/tickets with initial responses, gather more details from business/end users, and reproduce issues in the testing environment.
Required Skills and Qualifications

To be successful in this role, you should have:

  • Customer-Facing Experience: More than 3 years of customer-facing experience.
  • Support Experience: At least 3 years of experience in managing either application or infrastructure support at L1 level.
  • IAM System Support: SailPoint or IAM system support experience is highly valued.
  • Communication Skills: Strong written and verbal communication skills, with experience in handling customer queries and providing required support.
  • Technical Background: A strong technical background in Java, scripting, or similar technologies would be an added advantage.
Benefits

We offer a competitive salary package and opportunities for professional growth and development.

Others

This role requires a minimum of 3-5 years of experience in the field. If you are passionate about delivering excellent customer service and have the required skills and qualifications, we encourage you to apply for this exciting opportunity.

  • Technical Support Specialist

    4 days ago

    Coimbatore, Tamil Nadu, India beBeeSupport Full time ₹ 18,00,000 - ₹ 25,50,000

    ">Job Title: Technical Support Specialist">We are seeking a highly skilled Technical Support Specialist to join our team. The ideal candidate will have extensive knowledge of software development and customer support principles.">

  • Technical Support Specialist

    3 days ago

    Coimbatore, Tamil Nadu, India beBeeTechnical Full time ₹ 8,00,000 - ₹ 12,00,000

    Helpdesk Specialist Job SummaryThis is a Helpdesk Specialist role that involves providing technical support and resolving issues for our clients. The ideal candidate will have excellent problem-solving skills, strong communication abilities, and experience in IT troubleshooting.Main Responsibilities:Respond to customer inquiries and resolve technical issues...

  • Technical Support Specialist

    2 days ago

    Coimbatore, Tamil Nadu, India beBeeTechnical Full time ₹ 9,00,000 - ₹ 12,00,000

    Job DescriptionWe are seeking a highly skilled and motivated Technical Support Specialist to join our dynamic End User Services team. As a key member of our team, you will play a vital role in delivering world-class IT support to our domestic and international users.Your primary responsibility will be to provide face-to-face technical support for hardware,...

  • Technical Support Specialist

    21 hours ago

    Coimbatore, Tamil Nadu, India beBeeAccessibility Full time US$ 26,000 - US$ 40,000

    About this opportunityWe are seeking a detail-oriented and technically skilled professional to join our team as an Accessibility Specialist.This role is focused on supporting individuals with disabilities in fast-paced, highly technical environments. As an Access Partner, you will work closely with clients to provide visual interpretation, data...

  • Technical Support Specialist

    6 days ago

    Coimbatore, Tamil Nadu, India Rently Full time

    About Us: Rently is revolutionizing the way renters tour a home Since 2011, Rently has powered over 15 million renter "self-tours" for over 3500 real estate operators. Rently's technology allows renters to securely check into a vacant property that uses our smart lockbox, smart home, and smart lock technology with a unique one-time access code. Rently is an...

  • Technical Support Specialist

    1 day ago

    Coimbatore, Tamil Nadu, India beBeeVeeva Full time ₹ 12,00,000 - ₹ 20,00,000

    Job Summary:Veeva CRM Specialist required to support end-users with technical issues, utilizing ITIL processes and troubleshooting skills.Key Responsibilities:Resolve complex technical problems related to Veeva CRM applicationsCollaborate with cross-functional teams to address user concernsAnalyze root causes of system issues and implement preventive...

  • Junior Technical Support Specialist

    12 hours ago

    Coimbatore, Tamil Nadu, India beBeeTechnical Full time ₹ 18,00,000 - ₹ 30,00,000

    We are seeking a skilled technical support specialist to join our team.Job DescriptionWe provide exceptional IT consulting services at a competitive price, helping clients achieve their goals through digital transformations and process-driven optimizations.We welcome candidates rejoining the workforce after career break/parental leave and support their...

  • Network Support Specialist

    12 hours ago

    Coimbatore, Tamil Nadu, India beBeeNetwork Full time ₹ 8,00,000 - ₹ 15,00,000

    **Job Title: Network Support Specialist**We are seeking a highly skilled Network Support Specialist to fill this critical role.About the Job:This is a challenging and rewarding opportunity for an experienced Network Support Specialist to join our organization. In this position, you will be responsible for providing technical support for our network...

  • Technical Support Specialist

    1 day ago

    Coimbatore, Tamil Nadu, India beBeeTechnical Full time ₹ 6,00,000 - ₹ 12,00,000

    Job Title: Technical Service RepresentativeJob Summary:The ideal candidate will be responsible for providing exceptional customer service and technical support to end-users via multiple channels, including phone, email, and chat. This role requires strong communication skills, a proactive approach to problem-solving, and the ability to work effectively in a...

  • IT Technical Support Professional

    1 day ago

    Coimbatore, Tamil Nadu, India beBeeExpert Full time ₹ 8,40,000 - ₹ 12,99,000

    System Support SpecialistWe are seeking a skilled system support specialist with 4 years of experience to provide comprehensive IT support across systems, networks, servers, and cloud platforms.Key ResponsibilitiesSystem & User Support: Provide end-to-end support for desktops, laptops, printers, and mobile devices.Manage user onboarding, offboarding, and...