Facilities Operations Specialist

5 days ago


Bengaluru, Karnataka, India beBeeLogistics Full time ₹ 60,00,000 - ₹ 80,00,000
Job Overview

Key Responsibilities:

  • Centralise all logs and requests by streamlining processes and reporting to the relevant stakeholders.
  • Provide superior call logging services, including receiving and logging complaints with complete details of the requests.
  • Assign unique identity numbers to each request to identify the nature of issues and dispatch them to the appropriate department.
  • Monitor progress on each request by coordinating with respective assignees and tracking their response times.
  • Ensure feedback is tracked and communicate with requestors to guarantee task closure.
  • Prepare daily and weekly reports on call status, as well as monthly reports on recurring calls.
  • Support building engineers in conducting analyses and performing other ad-hoc tasks.

Requirements:

  • A minimum of three to five years' experience in facilities management.
  • A strong foundation in helpdesk operations and solid working knowledge of occupational health and safety.
  • A proven track record of implementing improvement initiatives.


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