Technical Solutions Specialist

1 day ago

Tiruchi, Tamil Nadu, India beBeeSolarStringInverterEngineer Full time ₹ 80,00,000 - ₹ 1,20,00,000

We are looking for a skilled Technical Service Engineer to join our team. The ideal candidate will have a strong background in solar string inverters and be able to provide exceptional support and service to our customers.

Job Description:

The role of the Technical Service Engineer is to provide technical expertise to ensure optimal performance and reliability of our solar string inverter systems. This includes diagnosing and troubleshooting technical issues, providing prompt and effective technical support, and conducting root cause analysis and implementing corrective actions.

Responsibilities:

  • Diagnose and troubleshoot technical issues related to solar string inverters remotely and on-site.
  • Provide prompt and effective technical support to customers via phone, email, or onsite visits.
  • Conduct root cause analysis and implement corrective actions to resolve issues promptly.
  • Perform commissioning, testing, and maintenance of solar string inverter systems.
  • Collaborate with cross-functional teams including Sales, Engineering, and Product Development to improve product performance and reliability.
  • Document all service activities, technical solutions, and customer interactions in the CRM system.
  • Train customers and internal teams on the operation and maintenance of solar string inverter systems.
  • Stay updated with industry trends and best practices to provide proactive technical support and recommendations.
  • Assist in the development of service procedures, technical bulletins, and troubleshooting guides.

Requirements:

To be successful in this role, you will need:

  • A bachelor's degree in electrical engineering, electronics engineering, renewable energy, or a related field.
  • A minimum of 2 years of experience in technical support or field service engineering, specifically with solar string inverters.
  • Proven ability to diagnose and resolve technical issues related to power electronics and renewable energy systems.
  • Hands-on experience with commissioning, troubleshooting, and maintenance of solar string inverters.
  • Strong understanding of electrical and electronic principles as applied to solar PV systems.
  • Excellent communication skills and ability to interact professionally with customers and internal stakeholders.
  • Willingsness to travel occasionally for onsite support and commissioning (up to 70% travel may be required).

Benefits:

  • Competitive salary commensurate with experience.
  • Opportunities for professional growth and development in a fast-growing industry.
  • Work with a talented team of professionals dedicated to renewable energy solutions.

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