Front Desk Operations Manager

4 days ago

Jabalpur, Madhya Pradesh, India beBeeCustomerService Full time US$ 40,000 - US$ 80,000

Job Title: Front Desk Operations Manager

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We are seeking an experienced and skilled professional to join our team as a Front Desk Operations Manager. This role is responsible for overseeing the day-to-day operations of the front desk, ensuring that all guests receive exceptional service and have a memorable stay.

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The ideal candidate will have excellent communication and interpersonal skills, be able to work in a fast-paced environment, and have a strong understanding of customer service principles.

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The successful candidate will be responsible for managing front desk staff, resolving guest complaints, and maintaining accurate records and reports.

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Additional responsibilities include coordinating with other departments to ensure seamless execution of guest services, implementing new processes and procedures to improve efficiency and productivity, and participating in training and development programs to enhance knowledge and skills.

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We offer a competitive salary and benefits package, opportunities for career advancement, and a dynamic work environment that values teamwork and collaboration.

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If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

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Required Skills and Qualifications:

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  • 2+ years of experience in a front desk or hospitality management role
  • Degree in Hospitality, Business Administration, or related field
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong understanding of customer service principles
  • Experience with front desk software and systems
  • Ability to lift up to 25 pounds
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Benefits:

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  • Competitive salary and benefits package
  • Opportunities for career advancement
  • Dynamic work environment that values teamwork and collaboration
  • Professional development and training opportunities
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Others:

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  • Work-life balance
  • Recognition and rewards for outstanding performance
  • Opportunities to contribute to community outreach and volunteer programs

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