Operational Support Professional

2 weeks ago

Jabalpur, Madhya Pradesh, India beBeeCustomerSupport Full time ₹ 32,40,000 - ₹ 36,00,000

Job Title: Operational Support Professional

At the core of our organization lies a commitment to excellence in customer service. We are seeking a dedicated and detail-oriented individual to fill the role of Operational Support Professional.

Key Responsibilities:

  • Ensure seamless day-to-day branch operations by handling front office duties effectively.
  • Uphold high standards of quality and compliance, adhering to banking guidelines, frameworks, and regulatory requirements.
  • Maintain thorough knowledge of bank policies and regulations, staying updated on any changes or developments.
  • Guarantee adherence to crucial regulations such as KYC, AML, audit, and others impacting branch banking operations.
  • Foster cross-selling opportunities for savings and investment products among clients.
  • Deliver exceptional customer service and relationship management, upholding high standards at all times.

Required Skills and Qualifications:

  • Excellent communication and interpersonal skills.
  • Strong analytical and problem-solving abilities.
  • Proficiency in computer applications relevant to the role.
  • Ability to work independently and collaboratively within a team environment.

Benefits:

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Collaborative and dynamic work environment.

Others:

We strive to create an inclusive workplace where every individual can thrive. If you share our passion for delivering exceptional customer experiences and possess the required skills and qualifications, we invite you to join our team.

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