Crafting Customer Journeys

Job Title: Senior CX Solutions SpecialistKey Responsibilities:Expertise in Genesys Cloud, AWS Connect, and CX UI/UX capabilities.Strong customer-centric mindset with hands-on experience in contact centre technologies.Optimize customer journeys through innovative UI/UX solutions and process improvements.Must-Have Skills:Genesys CX UI / AWS Connect UI...

Insurance Operations Specialist RoleThis position requires a strong communicator and process expert to manage post-payment customer journeys, ensuring timely case issuance with minimal turnaround time and high first-time right rates.We seek an experienced insurance operations professional with a solid understanding of underwriting principles and proficiency...

CustWe're seeking a seasoned professional to spearhead customer retention strategies.The ideal candidate will have a proven track record of designing and executing effective customer lifecycle management initiatives, driving repeat purchase rates, average order values, and customer lifetime value through targeted CRM strategies.Key Responsibilities:Customer...

Embark on a journey of creativity and innovation as a skilled fashion designer. As a key member of our team, you will be responsible for crafting exquisite designs that push the boundaries of style and sophistication.About the RoleWe are seeking highly motivated individuals with a passion for fashion design to join our team in Erode, India.The ideal...

Job Title: Customer Support SpecialistRole SummaryWe are seeking a dedicated and customer-focused professional to provide top-quality support to customers over inbound calls.Provide exceptional customer service via inbound calls, resolving issues and addressing concerns in a timely and professional manner.Work collaboratively with cross-functional teams to...

Customer Service Representatives play a pivotal role in fostering positive relationships between clients and organizations.We are seeking a proactive and detail-oriented individual to manage client interactions and provide an exceptional experience for our clientele.Key Responsibilities:Engage with clients through calls, messages, email, and in-person...

Transforming Mental Wellness through Innovative DesignWe're pioneering a new frontier in mental health wearables, empowering individuals to take control of their well-being by harnessing the potential of wearable technology.Key Responsibilities:Craft seamless user experiences that harmonize hardware, software, and human behavior.Map the end-to-end user...

About UsWe are a company focused on the health and wellness space. Our founders have extensive experience across various industries, including multinational companies and startups. We are an early stage startup and offer our candidates the opportunity to work closely with our team. We are looking for a candidate who is passionate about scaling a...

About the Digital Business Unit:This team is responsible for revolutionizing banking through customer-centric products and innovative solutions.We aim to:Build products that meet the needs of retail individual and micro, small and medium enterprise customers.Design problem-solving products backed by a deep understanding of customer needs.Develop embedded...

Key Role: Customer Engagement and Growth SpecialistThe CRM Manager plays a pivotal role in driving customer engagement, retention, and revenue growth by overseeing and optimizing the LeadSquared CRM system.This strategic position serves as a bridge between sales, marketing, and support teams, ensuring effective use of the CRM, maintaining data integrity, and...