Customer Service Representative
2 weeks ago
Job Overview
We are seeking a highly organized and communicative Customer Service Representative to support our sales team in attaining monthly and annual targets. The ideal candidate will possess excellent communication skills, be well-organized, and have effective time management skills.
Key Responsibilities:
- Resolution of interdepartmental conflicts that often slow down sales progress
- Proposal writing and ensuring quotations are made to satisfaction of the sales team
- Ensuring on-time project completion for the sales team
- Effective communication with new and existing clients
- Resolving complex inquiries from customers with support from other departments
Desired Skills and Qualifications:
- 1-2 years of experience as a coordinator
- Good command over Excel, Word, and PowerPoint
- Excellent communication skill (written and verbal)
- Well-organized and effective time management skills
- Team player with strong follow-up mechanism
Perks and Benefits:
- Transparent CTC structure
- Group Mediclaim Policy for all employees
- Group Accident Policy
- Children Health Fund
- Complimentary Mental Health Counselling Sessions
- Fair and Transparent expenses reimbursement policy
Estimated Salary: ₹8.5 Lacs per annum
About Neptunus Power Plant Services:
We aim to grow our Engineering Business 10x over the next 5 years by adding to our Engine Solutions, Reliability Engineering Solutions in the Oil and Gas, Marine, and Defense Sectors. Our strong brand in the Marine and Oil & Gas sectors makes us an attractive employer for talented individuals like you.
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