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Delivery Excellence Lead
1 month ago
About the Role
\We are seeking an exceptional Delivery Excellence Lead to join our team at Daxx. This role requires a strategic and experienced professional who can drive delivery excellence across our portfolio, ensuring timely project execution, quality assurance, and financial performance.
\Key Responsibilities
\- \
- Develop and implement strategies to improve delivery processes, resourcing, and talent development for future projects\
- Collaborate with Tech Leadership and Sales teams to shape new opportunities, estimate resources, and ensure a skilled pipeline of team members\
- Manage client expectations, communicate project status, and proactively mitigate risks\
- Provide overall quality assurance for delivery projects, track performance, and analyze successful completion of short- and long-term goals\
- Act as a career coach or advisor for future leadership subordinates and help newcomers integrate into the team\
- Assess internal candidates for open positions at the client account\
- Maintain relationships with local client stakeholders and serve as the primary go-to person for all project matters\
- Consult on Agile testing and test automation, and project planning\
- Control/improve financial performance of the portfolio, manage client executive relationships (C-suite level), and handle project delivery escalations\
- Be accountable for the success and growth of accounts within the portfolio\
- Drive and manage strategic initiatives to optimize delivery processes and project resourcing\
- Work with cross-functional teams to establish and maintain relationships with clients and stakeholders\
- Proactively communicate project status, risks, and successes to stakeholders\
- Track project performance, specifically to analyze the successful completion of short and long-term goals\
- Project planning, Agile testing, and test automation consultation\
- Articulate thoughts clearly, follow up on tasks and questions, and communicate across various functions and levels\
- Adept at working in the epicenter of teams with highly talented individuals\
- Excellent communication and analytical abilities\
- Establish and maintain relationships with all local client stakeholders\
- Communicate project status, risks, and successes to stakeholders\
- Identify and address potential roadblocks and areas for improvement\
- Suggest process improvements and best practices to enhance delivery excellence\
- Continuously assess and improve processes to ensure alignment with company objectives\
- Build strong relationships with cross-functional teams, including sales, marketing, and technical teams\\
Requirements
\- \
- Experience in technical program management, performance management, and supervision\
- Experience with Cloud-based infrastructure systems\\
About Us
\Daxx is a leading IT outsourcing company that connects businesses with top talent from Eastern Europe. We offer a unique opportunity to work with cutting-edge technology and collaborate with a highly motivated and dedicated team.
\Benefits
\- \
- Competitive salary: €85,000 - €110,000 per year\
- Flexible schedule\
- Benefits package\
- Opportunity for professional growth and development\
- Chance to work on bleeding-edge projects and collaborate with a talented team\
- Relocation support (if needed)\\
What We Offer
\We provide a stimulating work environment, opportunities for growth, and a competitive compensation package. If you're looking for a challenging role that will allow you to grow professionally and make a meaningful impact, we encourage you to apply.