Technical Customer Support Professional

1 day ago


Guwahati, Assam, India beBeeSupport Full time ₹ 1,04,000 - ₹ 1,30,878
Job Summary

We are seeking a skilled and dedicated Customer Support Engineer to provide exceptional technical support to our customers. The ideal candidate will be responsible for delivering high-quality support services, ensuring customer satisfaction with our products and solutions.

Responsibilities
  • Provide technical support to customers via phone, email, and chat.
  • Diagnose and troubleshoot complex technical issues related to software applications and services.
  • Collaborate with engineering and product teams to resolve technical challenges.
  • Document support interactions and maintain records of customer inquiries and resolutions.
  • Contribute to the development and improvement of support processes and documentation.
Required Skills and Qualifications
  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • 3-6 years of experience in a customer support or technical support role.
  • Strong understanding of software applications and troubleshooting techniques.
  • Experience with ticketing systems and customer relationship management (CRM) software.
  • Excellent communication skills, both verbal and written.
  • Ability to work independently and as part of a team.
  • Strong problem-solving skills and attention to detail.


  • Guwahati, Assam, India beBeeCustomer Full time ₹ 26,000 - ₹ 36,000

    Job Opportunity:We are seeking a skilled customer service professional to provide exceptional support and drive customer satisfaction.Key Responsibilities:Addressing customer inquiries and concernsResolving issues in a timely and professional mannerMaintaining positive customer relationshipsRequirements:Excellent communication and interpersonal skillsAbility...


  • Guwahati, Assam, India beBeeCustomerService Full time ₹ 20,00,000 - ₹ 40,00,000

    Job DescriptionThe ideal candidate will be responsible for delivering top-notch customer service via chat and email, resolving issues in a timely and professional manner.Escalating customer queries through various communication channels.Addressing international customer concerns with a focus on quality and promptness.Fostering strong relationships with...


  • Guwahati, Assam, India Jio Full time

    Company Overview Jio is a leading force in India s telecom industry boasting over 400 million customers The company offers a wide array of digital apps services and enterprise solutions With a comprehensive 5G solution Jio leverages cloud-native platforms for seamless B2C and B2B operations Based in Navi Mumbai Maharashtra with more than 10 001...


  • Guwahati, Assam, India beBeeCustomerSupport Full time

    Customer Support Representative">The role of a Customer Support Representative involves providing exceptional service to international clients via live chat. Our ideal candidate is an articulate and computer-literate individual who can efficiently resolve customer queries, ensuring maximum satisfaction.Responsibilities:Provide real-time support to...


  • Guwahati, Assam, India beBeeServicing Full time ₹ 40,00,000 - ₹ 80,00,000

    Service Engineer RoleWe are seeking a skilled professional to fill the role of Service Engineer. In this position, you will be responsible for providing on-site service support to customers in various regions.Key Responsibilities:


  • Guwahati, Assam, India beBeeHospitality Full time ₹ 1,04,000 - ₹ 1,30,878

    Guest Service Associate Front Office Job OpportunityThis role is responsible for ensuring the smooth operation of the front office department, where all aspects of the guest experience are delivered to a high standard.As part of our team, you will work collaboratively with colleagues to maximize guest satisfaction and comfort, responding promptly and...

  • Technical Team Lead

    3 days ago


    Guwahati, Assam, India beBeeMechanical Full time ₹ 1,04,000 - ₹ 1,30,878

    Job Description:We are seeking a seasoned leader to manage our technical teams. As a Mechanical Manager, you will be responsible for overseeing the daily activities of engineers and technicians, ensuring that projects are completed on time and within budget.Key Responsibilities:Lead and motivate technical teams to achieve exceptional resultsDevelop and...


  • Guwahati, Assam, India beBeeCustomerService Full time ₹ 26,000 - ₹ 36,000

    Customer Service RepresentativeDeliver exceptional customer support and enhance the overall customer experience by addressing inquiries, resolving issues, and maintaining positive relationships.Key Responsibilities:Provide excellent customer service and supportEnsure customer satisfaction and resolve any issues that may ariseMaintain positive relationships...


  • Guwahati, Assam, India beBeeAdministrative Part time ₹ 25,00,000 - ₹ 30,00,000

    Job Title: Administrative Support SpecialistKey Responsibilities:Ensure accuracy and efficiency in administrative tasksPerform data entry and computer operationsMeet deadlines and submit work on timeEssential Skills and Qualifications:Basic computer knowledge and typing skillsAbility to work part-time or full-timeOwn PC or laptop at homeAs an Administrative...


  • Guwahati, Assam, India beBeeTraining Full time ₹ 15,00,000 - ₹ 25,00,000

    Job OpportunityThe Technical Training Academy Head oversees the strategic direction of training initiatives across a cluster of pharmaceutical sites in India.This critical role is essential in enhancing employee skills, ensuring compliance, and driving operational excellence through process optimization and efficiency.Main Responsibilities:Develop and...