Digital Customer Experience Specialist

7 days ago


Guwahati, Assam, India beBeeCustomerService Full time ₹ 20,00,000 - ₹ 40,00,000
Job Description

The ideal candidate will be responsible for delivering top-notch customer service via chat and email, resolving issues in a timely and professional manner.

  • Escalating customer queries through various communication channels.
  • Addressing international customer concerns with a focus on quality and promptness.
  • Fostering strong relationships with customers by engaging in proactive communication and issue resolution.
  • Meeting customer requirements and surpassing expectations with efficient query resolutions.

Requirements:

  • A minimum of 12th standard education.
  • Exceptional verbal and written communication skills.
  • Strong computer knowledge and technical aptitude.
  • The ability to work in a dynamic, 24/7 environment.


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