Customer Relationship Specialist

1 week ago


Thrissur, Kerala, India beBeecandidate Full time ₹ 36,00,000 - ₹ 45,00,000
Job Title: Customer Success Intern

This role is an excellent opportunity to gain experience in managing candidate communications, ensuring all interactions are handled professionally and empathetically. Your responsibilities will include resolving issues, enhancing the candidate experience, and collaborating with cross-functional teams.

About The Job:

As a Candidate Support Intern, you will be working on various tasks such as managing candidate inquiries, reviewing documents for completeness and accuracy, educating candidates on documentation processes, documenting interactions and feedback, and collaborating with cross-functional teams to address candidate needs.

Your key duties will include:

  • Responding to candidate inquiries via email or chat
  • Reviewing and verifying candidate-provided documents
  • Educating candidates on documentation requirements
  • Documenting interactions and feedback
  • Collaborating with cross-functional teams
Requirements:

To succeed in this role, you will need to possess strong written and verbal communication skills, basic knowledge of customer support and/or candidate management, ability to work independently and as part of a team, and strong organizational skills and attention to detail.

  • Strong written and verbal communication skills
  • Basic understanding of customer support and/or candidate management
  • Ability to work independently and as part of a team
  • Strong organizational skills and attention to detail


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