
Customer Support Specialist
2 weeks ago
The role of a Customer Service Representative is crucial in providing exceptional customer service to clients. The ideal candidate should possess strong communication skills, both verbal and written.
Key Responsibilities:
- Interact with prospective students to generate leads and assess their interest and fit for courses
- Establish and maintain meaningful relationships with prospective students by offering valuable information on course details, benefits, and career opportunities
- Collaborate closely with the Sales Team to ensure seamless transition of qualified leads and smooth conversion into enrolled students
Requirements:
- 0.5–3 years of experience in customer service or pre-sales
- Strong communication skills in English and Hindi
Benefits:
Airblack is India's leading skilling platform for microentrepreneurs and creators, impacting over 500,000 learners every month.
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