Service Delivery Specialist

2 weeks ago

Mumbai, Maharashtra, India beBeeInsights Full time ₹ 1,50,000 - ₹ 28,00,000

Job Title: Client Service Manager

Are you a detail-driven, analytical and creative professional looking for a challenging role in market research?

If so, we are seeking a skilled Client Service Manager to join our team. As a key member of our team, you will be responsible for delivering high-quality projects that meet or exceed client expectations.

This is an exciting opportunity for a talented individual who is passionate about providing exceptional service to clients and driving business growth.

Key Responsibilities:

  • Project Management: Oversee multiple projects simultaneously, ensuring timely delivery and high-quality results.
  • Client Communication: Build strong relationships with clients through effective communication, stakeholder management and issue resolution.
  • Data Analysis: Analyze complex data sets, identify trends and insights, and present findings to clients.
  • Presentation Skills: Develop and deliver engaging presentations to clients, showcasing project results and recommendations.
  • Self-Development: Stay up-to-date with industry trends, best practices and tools, and apply new knowledge and skills to drive business growth.

Requirements:

  • 2-3 years' experience in market research or a related field.
  • Proven track record of delivering high-quality projects on time and within budget.
  • Excellent communication, presentation and stakeholder management skills.
  • Ability to analyze complex data sets and identify trends and insights.
  • Proficient in MS Excel, PowerPoint and other relevant tools.

What We Offer:

  • A dynamic and supportive work environment.
  • The opportunity to work on exciting projects with leading brands and retailers.
  • Ongoing training and development opportunities.
  • A competitive salary and benefits package.

About Us:

We are a global market research company dedicated to decoding shopper behaviour to shape the future of the world's leading brands and retailers. Our currency-grade consumer data represents nearly 6 billion consumers in 50+ markets, offering brands a multi-dimensional view of how people think, how they shop and how they consume.

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