
Global Customer Support Leader
3 days ago
We are seeking a Director – Customer Support for a global SaaS product company leading high-performing teams across geographies while ensuring excellence in client satisfaction ticket resolution and customer experience.
Job Responsibilities:- Lead global customer support across US/EMEA time zones
- Manage L1/L2 teams across multiple locations
- Drive escalation resolution platform issue troubleshooting and support KPIs
- Build and implement support SLAs SOPs QA metrics
- Manage NPS scores and drive continuous improvement initiatives
- Own customer retention through a customer-first support mindset
- Collaborate cross-functionally with Product Tech & Delivery teams
- Recruit train and mentor high-performing support teams
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Global Customer Support Leader
3 days ago
Bengaluru, Karnataka, India beBeeCustomerSupport Full time ₹ 15,00,000 - ₹ 28,00,000Job TitleGlobal Customer Support ManagerJob DescriptionKey Responsibilities:Manage end-to-end customer and order management processes, ensuring timely and efficient resolution of customer cases.Lead import/export delivery coordination, adhering to trade regulations and company policy guidelines.Resolve complex customer order/delivery issues through...
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Global B2B Marketing Leader
7 days ago
Bengaluru, Karnataka, India Selective Global Search Full time ₹ 1,04,000 - ₹ 1,30,878 per yearRole OverviewSeeking a hands-on marketing leader to build and scale a global B2B marketing engine. This role blends strategy and executiondriving digital demand generation, partner co-marketing, content leadership, and full-funnel growth across key international markets (Europe, North America, India).Role & responsibilitiesPositioning & MessagingDefine and...
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Global Customer Support
7 days ago
Bengaluru, Karnataka, India ABB Full time ₹ 6,00,000 - ₹ 10,00,000 per yearW ABB pomagamy przemysłowi wyprzedzać konkurencję – dzięki większej wydajności i czystszym procesom. Postęp jest podstawą – dla Ciebie, Twojego zespołu i całego świata. Jako światowy lider rynku zapewnimy Ci wszystko, czego potrzebujesz, aby osiągnąć sukces. Nie zawsze będzie to łatwe, ponieważ rozwój wymaga determinacji. Jednak w ABB...
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Customer Support Leader
7 days ago
Bengaluru, Karnataka, India Medi Assist Insurance TPA Private Limited Full time ₹ 4,00,000 - ₹ 5,50,000 per yearOverview:We are looking for an experienced Non-Voice Team Leader to manage and guide our team of customer support representatives. The ideal candidate will have strong leadership skills, a track record of excellent performance in non-voice support channels, and the ability to drive team productivity and customer satisfaction.Key Responsibilities:Lead,...
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Analyst, Customer Support
7 days ago
Bengaluru, Karnataka, India Saks Global Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJob DescriptionWho we are:Saks Global is the largest multi-brand luxury retailer in the world, comprising Saks Fifth Avenue, Neiman Marcus, Bergdorf Goodman, Saks OFF 5TH, Last Call and Horchow. Its retail portfolio includes 70 full-line luxury locations, additional off-price locations and five distinct e-commerce experiences. With talented colleagues...
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Customer Support Leader
2 weeks ago
Bengaluru, Karnataka, India beBeeSupport Full time ₹ 8,00,000 - ₹ 10,00,000Customer Support LeaderWe're looking for a skilled professional to lead our customer support team. The ideal candidate will have excellent leadership skills, a strong understanding of customer service principles, and the ability to work collaboratively with cross-functional teams.About the Role:Leadership and Team Management:Oversee and manage a team of...
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Customer Support Leader
2 weeks ago
Bengaluru, Karnataka, India beBeeLeadership Full time ₹ 6,00,000 - ₹ 12,00,000Job OpportunityWe are seeking a highly skilled customer support leader to join our dynamic team.Key Responsibilities:Supervise service operations to ensure high-quality support deliveryAnalyze feedback, resolve escalated issues, and enhance satisfaction metricsTrain and mentor teams to uphold brand standardsCoordinate with cross-functional teams for issue...
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Director Customer Support
3 days ago
Bengaluru, Karnataka, India Skyleaf Consultants LLP Full timeWe're Hiring: Director – Customer Support (Global SaaS | US Shift) Location: Noida (Must support US time zone) Experience: 10+ Years | Global SaaS IndustryAre you an empathetic and data-driven leader who can build world-class support functions for global enterprise clients?We are seeking a Director – Customer Support for a global SaaS product company...
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Bengaluru, Karnataka, India beBeeCustomerService Full time ₹ 4,80,000Job DetailsAvailable Dates: Monday to SaturdayInterview Time: 9:30 AM to 3:00 PMVenue: Prestige Tech Platina, Marathahalli - Sarjapur Outer Ring Road, Kadubeesanahalli, Sarjapur, Bengaluru, Karnataka – 560087About the RolePosition: Customer Service Representative (International Non Voice)Work Mode: Office BasedShift: Rotational Night ShiftKey Requirements...
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Global Customer Experience Leader
2 weeks ago
Bengaluru, Karnataka, India beBeeCustomer Full time ₹ 1,04,000 - ₹ 1,30,878Customer Experience Manager for Global Expansion We are looking for a talented Engineering Manager to lead our team of Support Engineers in delivering exceptional customer experience across the globe.As an Engineering Manager, you will be responsible for overseeing the technical services that support our customers worldwide. This includes:Developing and...