Director Customer Support

Director Customer Support Job OpportunityWe are seeking a Director – Customer Support for a global SaaS product company leading high-performing teams across geographies while ensuring excellence in client satisfaction ticket resolution and customer experience.Job Responsibilities:Lead global customer support across US/EMEA time zonesManage L1/L2 teams...

Job Summary:We are seeking a dedicated and customer-focused Customer Support Executive (Voice) to join our team. The role involves handling inbound and outbound calls, addressing customer queries, providing accurate information, and ensuring a positive customer experience. The ideal candidate should have excellent communication skills, a problem-solving...

Job DescriptionPosition: International Non voice Customer SupportMode: Work from OfficeShift: Rotational Night Shift (2 rotational week offs)Salary: starting 2.7 LPA to 3.8LPARoles and Responsibilities- Provide exceptional customer support through email, chat, and non-voice processes to resolve customer queries and concerns.- - Handle multiple chats...

About UsOur team is part of a Series-C funded B2B SaaS platform revolutionizing corporate travel, expense management, and payments.We serve 500+ companies across diverse sectors with innovative solutions.Job OverviewLead our US-based Support & Resolution Centre (SRC) as a dynamic, data-driven leader.Manage a team of 10–20 specialists, oversee escalations,...

Customer Support Leadership RoleThe Customer Support Director is responsible for leading a technical support team to deliver exceptional customer experiences.Manage and oversee the performance of the support team, ensuring they have the necessary tools and resources to meet customer expectations.Develop and implement onboarding programs for new team members,...

Job TitleOperations Manager - Customer Support.About the RoleWe are seeking an experienced Operations Manager to oversee our customer support operations. The ideal candidate will have a proven track record of leading high-performing teams and driving business growth through process improvement.The successful candidate will be responsible for managing...

Global Director of SupportKey responsibilities include leading a team to deliver high-quality customer support across multiple time zones. The ideal candidate will be able to manage teams, drive escalation resolution and ensure excellent client satisfaction.Key Responsibilities:Manage global customer support operationsDrive the development and implementation...

Customer Success Associate DirectorWe are seeking a highly motivated and experienced professional to join our team as an Associate Director of Customer Onboarding.In this role, you will play a critical part in ensuring our customers have a smooth and successful experience implementing our software solutions.You will be a trusted advisor and project manager,...

At Infobip, we dream big. We value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights.Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 75+ offices on six continents, Infobip's platform...

Sprintois a leading platform that automates information security compliance. By raising the bar on information security, Sprinto ensures compliance, healthy operational practices, and the ability for businesses to grow and scale with unwavering confidence. We are a team of300+ employees& helping2000+ Customersacross75+ Countries. We are funded by top...