
Lead Global Customer Support Expert
4 days ago
Key responsibilities include leading a team to deliver high-quality customer support across multiple time zones. The ideal candidate will be able to manage teams, drive escalation resolution and ensure excellent client satisfaction.
Key Responsibilities:- Manage global customer support operations
- Drive the development and implementation of effective support strategies
- Collaborate with cross-functional teams to achieve business objectives
Required skills and qualifications include 10+ years of experience in customer support or experience roles for SaaS platforms. Candidates should have strong leadership and communication skills, as well as the ability to build and maintain high-performing teams.
Requirements:- 10+ years of experience in customer support or experience roles for SaaS platforms
- Experience managing global enterprise accounts (US & EMEA preferred)
- Strong leadership and communication skills
This role offers opportunities for professional growth and development in a dynamic and innovative work environment.
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Global Customer Support Leader
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Bengaluru, Karnataka, India beBeeCustomer Full time ₹ 15,00,000 - ₹ 25,00,000Director Customer Support Job OpportunityWe are seeking a Director – Customer Support for a global SaaS product company leading high-performing teams across geographies while ensuring excellence in client satisfaction ticket resolution and customer experience.Job Responsibilities:Lead global customer support across US/EMEA time zonesManage L1/L2 teams...
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Global Customer Support Leader
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Global Customer Support Specialist
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Global Customer Experience Professional
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Global Support Expert
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