Global Experiential Fleet Technical Specialist

5 days ago

Jamnagar, Gujarat, India beBeeTechnician Full time ₹ 1,50,00,000 - ₹ 2,00,00,000
About This Role

This role involves ensuring the optimal performance and reliability of clients' global experiential and event production fleet.

A strong technical background and proficiency in event technology, live streaming, and broadcast technologies including IP based video, audio, control, and lighting systems are required.

Proficiency in IT system administration of Windows and Linux based systems is also necessary along with excellent comprehension of network protocols.

The ideal candidate will be responsible for development and execution of proactive maintenance projects, configuration, and documentation of broadcast streaming and experiential & event technology infrastructure.

The role requires the ability to understand, interrogate, and dive deep into technical systems remotely through network infrastructure, partner tier 2 services, dispatched field services, or other reasonably capable third parties.

Main Responsibilities:

  • Development and execution of proactive maintenance projects, configuration, and documentation of broadcast streaming and experiential & event technology infrastructure.
  • Resolution and root cause analysis of issues escalated from Tier 3 Incident/Response & Tier 2 Site Operations Teams.
  • Identify patterns in technical issues escalated across the fleet and develop projects to deploy solutions globally to ensure consistent fleet operations.
  • Utilize scripting to develop efficient methods to configure and deploy hardware and software infrastructures.
  • Cross-functional coordination with partner services, client teams, and SMEs to provide global support.

Requirements:

  • Administration of desktop and server OS support (Mac OS X, Windows, Linux)
  • Fleet management software such as unified endpoint management (UEM)
  • Virtual network computing (VNC)
  • Secure shell
  • Technical expertise in navigating and troubleshooting AVCL deployments on corporate network infrastructure
  • General IT and high-performance media on networks
  • Management of cloud experience platform services
  • Remote enrollment & configuration of Mac, Linux, and Window fleet via UEM, SSH, VNC, and Chrome Remote Desktop

Benefits:

  • Medical benefits, including vision and dental
  • Paid holidays, sick days, and personal days
  • Enjoyable and dynamic company culture
  • Training and professional development opportunities

About Us:

We are an equal opportunity employer committed to creating a diverse and inclusive workplace.

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